The standardization of partially substitutable components destined to meet a set of needs is studied. The monocriterion approach to standardization proposed in the last century is highlighted by taking into account several criteria and an economic valorization through modeling by linear...

The projects introduction in organization triggers many human resources problems both at project and organization level. Those issues varies depending on contengency factors.

The synchronization of the production of a manufacturing supplier, who makes alternate components assembled on his industrial customer’s work station with this client’s production specialized in mass production of highly diversified products, must take into account the improvement of their...

The authors aim to contribute to the research on improvement of service quality and on service design by discussing service concepts through a process oriented approach. They begin by reviewing the service definitions given by some well known researchers working on service. They propose a new...

This article focuses on the calculation of the optimal stock-out risk when resorting to emergency supplies is allowed. The studied context is a supply chain where several distant mixed-model assembly lines trigger the demand of a component used for assembly. When the cumulated lead time of a...

This paper examines the centralised monitoring of an upstream supply chain (USC) in the context of a mass customisation production system. We propose an adaptation of the material requirement planning framework to manage demand uncertainty at each stage of the USC. New analytical relations that...

The authors aim to contribute to the research on improvement of service quality and on service design by discussing service concepts through a process oriented approach. They begin by reviewing the service definitions given by some well known researchers working on service. They propose a new...

This article focuses on the monitoring of a supply chain dedicated to the mass production of strongly diversified products. Specifically, we are interested in the part of this chain that contributes to the production of a set of alternative modules assembled on a work station of one or several...

The use of the simulation to improve the efficiency and the effectiveness of the service production is indispensable. In addition, the process modeling depends on the objectives and the properties of the approach used (object based simulation, object oriented simulation, agent based simulation)....

In an upstream supply chain dedicated to the mass production of customized products, many sources create production instability: the level and structure of production in the final assembly line, variability of lead times, quality issues, packaging and loading constraints on transportation,...