Problèmes méthodologiques posés par la simulation de processus de production de services. L'exemple d'un service d'urgences

The use of the simulation to improve the efficiency and the effectiveness of the service production is indispensable. In addition, the process modeling depends on the objectives and the properties of the approach used (object based simulation, object oriented simulation, agent based simulation). We will discuss these methodological problems and give a service simulation example of an emergency department.

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Year of publication:	2007
Authors:	Giard, Vincent ; Balin, Savas
Institutions:	Université Paris-Dauphine (Paris IX)
Subject:	Approches de modélisation et de simulations \| Processus de production de services \| Efficience et efficacité

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Extent:	application/pdf
Series:	Economics Papers from University Paris Dauphine.
Type of publication:	Book / Working Paper
Notes:	Published in Journal Européen des Systèmes Automatisés, 2007, Vol. 41, no. 9-10. pp. 1083-1112.Length: 29 pages
Classification:	O14 - Industrialization; Manufacturing and Service Industries; Choice of Technology
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10010706854