This paper investigates the responses of firms and governments to social media activities. The unexpected release and short­lived circulation of the environmental documentary Under the Dome in China in 2015 offers a natural experiment. We combine a comprehensive firm-­level pollutant emissions...

This paper conducts a laboratory experiment to investigate the role of social connections in behavioral indirect reciprocity. We provide the evidence of spillovers effects of social ties, e.g., the recipient’s indirect reciprocal act varies with the relations between the donor and a third...

This study investigates the influence of mobile payment application use on crime rates. Using a unique database of verdicts from criminal courts in China and an index measuring the extent of mobile payment usage, we find that a one standard deviation increase in mobile payment adoption and usage...

Postal service has become an important channel for drug trafficking worldwide. This paper examines the impact of the real-name mailing regulation on drug use in a Chinese province. Based on the universe of drug arrest, the difference-in-differences analysis shows that after the implementation of...

This paper studies the optimal design of delegation rule in a three-tier principal–intermediary–agent hierarchy. In this hierarchy, monetary transfer is not feasible, delegation is made sequentially, and all players are strategic. We characterize the optimal delegation mechanism. It is shown...

This paper studies the optimal design of delegation rule in a three-tier principal-intermediary-agent hierarchy. In this hierarchy, monetary transfer is not feasible, delegation is made sequentially, and all players are strategic. We characterize the optimal delegation mechanism. It is shown...

We develop a multi-agent communication model with participation decisions to address the customer complaining behavior and the corresponding management policy. Privately informed customers choose among costly complain, keep silence, and exit, and a firm decides complaining barriers and whether...