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Kundenindividuelle Logistik in produzierenden Unternehmen : ganzheitliche Betrachtung von Logistik- und Marketingleistungen
Straube, Frank; Doch, Stefan - In: Dimensionen der Logistik : Funktionen, Institutionen …, (pp. 321-356). 2010
Persistent link: https://www.econbiz.de/10003992588
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Resource investments and loyalty to recreational sport tourism event
Okayasu, Isao; Nogawa, Haruo; Morais, Duarte B. - In: Journal of travel and tourism marketing 27 (2010) 6, pp. 565-578
Persistent link: https://www.econbiz.de/10008737058
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Nachhaltige Gewinne durch gebundene Kunden : eine Analyse des transaktionskostentheoretischen Hold-Up
Engel, Birgit - 2011 - 1. Auflage
Persistent link: https://www.econbiz.de/10008779074
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The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D. - In: International journal of services and operations management 7 (2010) 3, pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
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Extending customer relationship management to value chain partners for competitive advantage
Chakravorti, Samit - In: Journal of relationship marketing : innovations & … 8 (2009) 4, pp. 299-312
Persistent link: https://www.econbiz.de/10003940835
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Integration of firm's resource and capability to implement enterprise CRM : a case study of a retail bank in Korea
Kim, Hyung-su; Kim, Young-gul; Park, Chan-wook - In: Decision support systems : DSS ; the international journal 48 (2009/10) 2, pp. 313-322
Persistent link: https://www.econbiz.de/10003943483
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Learning by supplying
Alcácer, Juan; Oxley, Joanne E. - 2012
Persistent link: https://www.econbiz.de/10009579552
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Relationship management in international strategic alliances and networks
Andersen, Poul Houman - In: Strategic alliances in a globalizing world, (pp. 185-217). 2011
Persistent link: https://www.econbiz.de/10009159436
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An empirical research of the creative process of collaborative e-business capability in service industry
Jiang, Yi; Zhao, Jing - In: International journal of networking and virtual … 10 (2012) 1, pp. 73-87
Persistent link: https://www.econbiz.de/10009510179
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Dynamic capabilities : the missing link in CRM investments
Maklan, Stan; Knox, Simon - In: European journal of marketing : EJM 43 (2009) 11/12, pp. 1392-1410
Persistent link: https://www.econbiz.de/10009525785