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Exploiting the guilt aversion of others : do agents do it and is it effective?

Cardella, Eric - In: Theory and decision : an international journal for … 80 (2016) 4, pp. 523-560

Persistent link: https://www.econbiz.de/10011593856

Moral anger as a dilemma? : an investigation on how leader moral anger influences follower trust

Shao, Bo - In: The leadership quarterly : LQ ; an international … 30 (2019) 3, pp. 365-382

Persistent link: https://www.econbiz.de/10012053283

Love and organization studies : moving beyond the perspective of avoidance

Tasselli, Stefano - In: Organization studies : an international … 40 (2019) 7, pp. 1073-1088

Persistent link: https://www.econbiz.de/10012061590

Antecedents and consequences of trust on a virtual team leader

Flavián Blanco, Carlos; Guinalíu, Miguel; Jordan, Pau - In: European journal of management and business economics : … 28 (2019) 1, pp. 2-24

(attractiveness, empathy and justice) exert on the degree of trust is evaluated. On the other hand, the influence of trust on the …Purpose: The purpose of this paper is to examine, among the possible causes, whether trust in the leader is one of the … most relevant factors on the success of a virtual work team by analyzing different antecedents of the trust and its …

Persistent link: https://www.econbiz.de/10011980984

Context-specific affective and cognitive responses to humanoid robots

Jung, Yoonhyuk; Cho, Eunae - 2018

valley. In particular, this study examines the effect of affective responses on trust, which is regarded as a critical …

Persistent link: https://www.econbiz.de/10012004880

Examining the interdependencies among emotional intelligence, trust, and performance in infrastructure projects : a multilevel study

Rezvani, Azadeh; Khosravi, Pouria; Ashkanasy, Neal M. - In: International journal of project management : the … 36 (2018) 8, pp. 1034-1046

Persistent link: https://www.econbiz.de/10011943362

Affect-based and personality-based trust and risk in social commerce

Abou-Elgheit, Emad - In: International journal of electronic marketing and … 10 (2019) 2, pp. 173-207

Persistent link: https://www.econbiz.de/10012037004

Who cares if "service with a smile" is authentic? : an expectancy-based model of customer race and differential service reactions

Houston, Lawrence; Grandey, Alicia; Sawyer, Katina - In: Organizational behavior and human decision processes : … 144 (2018), pp. 85-96

Persistent link: https://www.econbiz.de/10011843683

The interpersonal effects of emotion intensity in customer service : perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfact...

Cheshin, Arik; Amit, Adi; Kleef, Gerben A. van - In: Organizational behavior and human decision processes : … 144 (2018), pp. 97-111

Persistent link: https://www.econbiz.de/10011843755

Trust and continuous sensemaking : case study on internal dynamics in an industrial company

Lehtimäki, Hanna; Kujala, Johanna - In: International journal of human resources development … 17 (2017) 3/4, pp. 301-314

Persistent link: https://www.econbiz.de/10011844886