Mirbabaie, Milad; Stieglitz, Stefan; Brünker, Felix; … - In: Business & Information Systems Engineering 63 (2020) 1, pp. 21-37
Organizations introduce virtual assistants (VAs) to support employees with work-related tasks. VAs can increase the success of teamwork and thus become an integral part of the daily work life. However, the effect of VAs on virtual teams remains unclear. While social identity theory describes the...