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Airline and hotel loyalty programme diversity and choice : effects of personality, cultural, and socio-demographic factors
Su, Yu; Lee, Craig; Lovelock, Brent - In: Journal of travel and tourism marketing 40 (2023) 8, pp. 653-677
Persistent link: https://www.econbiz.de/10014447621
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How culture shapes consumer responses to anthropomorphic products
Baskentli, Sara; Hadi, Rhonda; Lee, Leonard - In: International journal of research in marketing : IJRM ; … 40 (2023) 3, pp. 495-512
Persistent link: https://www.econbiz.de/10014383225
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'We' want apology! Tailoring service recovery and self-construal to earn customer forgiveness
Eugene Cheng-xi Aw; Chuah, Stephanie Hui-wen; Fazli, S. … - In: International journal of services, economics and management 13 (2022) 3, pp. 225-242
Persistent link: https://www.econbiz.de/10013552572
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The mediating role of competitive orientation in determining self-construal in unethical decision-making
Dissanayake, D. M. Sachinthanee - In: European journal of management studies : EJMS 27 (2022) 1, pp. 39-60
Persistent link: https://www.econbiz.de/10013465437
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How affective displays and self-construal impact consumers' generosity
MacDonnell Mesler, Rhiannon; Simpson, Bonnie - In: Journal of nonprofit & public sector marketing 34 (2022) 5, pp. 501-526
Persistent link: https://www.econbiz.de/10013465715
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Make every interaction count - assessing the role of customers’ self-construal on value co-creation at service encounters
Shamim, Amjad; Ahn, Jiseon; Khan, Imran; Shah, Mahmood; … - In: The international review of retail, distribution and … 33 (2023) 2, pp. 178-201
Persistent link: https://www.econbiz.de/10014292095
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Impact of tour guide humor on tourist pro-environmental behavior : utilizing the conservation of resources theory
Lin, Hongxia; Tian, Jian; Kong, Yurou; Gao, Jun - In: Journal of destination marketing & management 25 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10014226587
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What are the obstacles in the way to "avoid landmines"? : influence of electronic word-of-mouth dispersion on order decision from the self-construal perspective
Song, Mengmeng; Law, Chun Hung Roberts; Duan, Yucong - In: International journal of hospitality management 107 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10014227677
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Counterfeits can benefit original products when people are caught using counterfeits
Wang, Liangyan; Wang, Qin; Chan, Eugene Y.; Keller, L. R. - In: Psychology & marketing 41 (2024) 5, pp. 977-988
Persistent link: https://www.econbiz.de/10014519136
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The relation between donation motivations and the meaning in life
Sabah, Şenay; Oflazoğlu, Sonyel - In: Journal of Islamic marketing 15 (2024) 5, pp. 1232-1252
Persistent link: https://www.econbiz.de/10014520896