Purpose – The paper seeks to investigate the question as to how the business benefits of product data management (PDM) can be assessed and realized. In particular, it aims at understanding the means‐end relationship between PDM and product data on the one hand and a company's business goals...

Purpose – The implementation of product lifecycle management (PLM) technologies poses different challenges in comparison to the ones faced by companies using other information systems. Accordingly, the purpose of this paper is to investigate the impact of PLM on both new product development...