Purpose The purpose of this paper is to examine the behavioral outcomes and effectiveness of organizational response to open complaints by consumers following a dissatisfactory service experience. Design/methodology/approach Three natural communities (WhatsApp groups) were used with reference to...

An experimental investigation has been carried out to study the heat transfer and friction characteristics by using a combination of inclined as well as transverse ribs on the absorber plate of a solar air heater. The experimental investigation encompassed the Reynolds number (Re) ranges from...

In recent years the decentralized rural electrification is becoming cost effective and convenient for areas where grid extension is very difficult. The present paper deals with the electrification of dense forest areas of Uttarakhand state in India by Integrated Renewable Energy Optimization...

Energy planning exercises for rural areas make use of a mix of locally available renewable resources with some commercial resources to cater to the energy needs of the population. Such exercises are economically attractive in developing countries, whereby, the foreign exchange reserves for the...

The off grid electrification by utilizing Integrated Renewable Energy System (IRES) is proposed to satisfy the electrical and cooking needs of the seven-uneletrified villages in the Almora district of Uttarakhand state, India. Four different scenarios are considered during modeling and...

This paper presents the steady-state behavior of a series compensated (short-shunt) self-excited six-phase induction generator (SPSEIG) configured to operate as stand-alone electric energy source in conjunction with a hydro power plant. A purely experimental treatment is provided with the...

Erosive wear of hydro turbine runners depends upon different parameters such as size, hardness and concentration of silt particles, velocity of flow, properties of the base material of the turbine components and operating hours of the turbine. Various researchers have conducted experiments to...

The heat transfer coefficient between the absorber plate and air can be considerably increased by using artificial roughness on the underside of the absorber plate of a solar air heater duct. Under the present work, an experimental study has been carried out to investigate the effect of...