Yavas, Ugur; Babakus, Emin; Eroglu, Sevgin - In: Journal of Business & Industrial Marketing 19 (2004) 4, pp. 258-266
A model of bank choice behavior for small and medium‐sized firms in the construction industry is developed and tested. The results suggest that bank choice behavior of homebuilders can be represented as a global construct with three viable components: search, credence and experience. The model...