Brazilian experience on preventing and countering corruption is an evolving process. This paper brings an overview of Brazilian legal framework since 1993 up to 2016 on this matter. It focuses on the Anti-Corruption Law (ACL), especially on the liability of legal persons by two ways: by...

This paper draws on a survey of the expectations and perceptions regarding customer service provided by manufacturers to grocery retailers in five large Brazilian cities located in different geographical regions (South, Southeast and Northeast). Regional differences in expectations and...

In this study a broad conceptual framework elaborated by congregating the contributions of many research groups-day; Desphande, Farley and Webster; Kohli, Jaworski and Kumar, Narver and Slater; Shapiro among others - was improved and complemented by the case study developed at Magazine Luiza, an...

This paper presents industry-related explanations for the implementation of corporate environmental policies in subsidiaries of transnational corporations. More specifically, it presents the findings from three cases in the Brazilian chemical sector, which were investigated in order to evaluate...