This work analyzes the post-purchase behavior of mobile phone users once they have experienced a service failure. Taking into account the existing literature on Consumer Complaint Behavior (CCB), a survey for 4249 individuals in Spain is used for specifying econometric equations explaining the...

The Body of European Regulators for Electronic Communications (BEREC) has recently proposed a framework to assess the reasonableness of traffic management (TM) practices. This paper discusses BEREC's proposal from a network economic perspective focusing on the underlying concepts of congestion,...

We describe the basic economic theory of cost model for network deployment and spectrum in wireless networks. In particular, we develop a production function for wireless networks. With this production function model, we explore the technical rate of substitution and the elasticity of...

The role of ICT in the economic growth in Korea is a great attraction to the telecommunication society interested in the relationship among ICT, innovation policy and economic growth. However, prior research concentrates on investigating the effect of policy on innovation and economic growth,...

As the voice profits of the mobile phone companies continuously decline in Taiwan, they need to find other revenues from the digital contents to survive in the mobile age. The mobile phone companies had created several online platforms to sell digital video, music and books. Especially in the...

The large expected increase in the capacity requirements raises not only technical issues but also regulatory and business challenges. One of the key methods to increase the capacity of mobile networks in a cost efficient way is to find additional frequency spectrum. However, it is a difficult...

In most countries, the command and control approach is usually the starting point of the liberalization of the telecommunications industry, which had previously been entirely in the public sector. The command and control approach is useful for achieving early roll-out and rapid growth. However,...

Swedish public transport organizations have set an objective to double usage of the public transport during the next coming five years. This study attempts to investigate if the current ticket solutions support the goal of the public transport companies, and if the available mobile phone...

Telecommunication industry is characterized by a sharp fall in unit price which highly benefits to consumers. This article aims to identify the main parameters that lead to such a fall. Using a 13-countries wireless market dataset, it shows that investment actually drives the exponential growth...

For many years electronic communications has been one of the most important areas of policy intervention for the European Union. Liberalisation and privatisation of the telecommunications industry have been very important topics of the policy debate in the two decades starting from 1990 to 2010....