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Understanding the factors that influence patient satisfaction with ambulance services

Bogomolova, Svetlana; Tan, P. J.; Dunn, S. P.; … - In: Health marketing quarterly 33 (2016) 2, pp. 163-180

Persistent link: https://www.econbiz.de/10011517975

Increasing patient satisfaction : a new model development

Otani, Koichiro; Deng, Yihao; Waterman, Brian; … - In: Health marketing quarterly 31 (2014) 4, pp. 370-382

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Patient perceptions of quality : analyzing patient satisfaction surveys

Russell, Roberta S.; Johnston, Dana M.; White, Sheneeta W. - In: International journal of operations & production … 35 (2015) 8, pp. 1158-1181

Persistent link: https://www.econbiz.de/10011449453

Incident-based measurement of patient's satisfaction

Singh, Gajendra - 2002

Persistent link: https://www.econbiz.de/10002972375

Qualitätscontrolling im Krankenhaus : die Gewinnung von Qualitätsindikatoren durch Befragungen zur Patientenzufriedenheit

Hopp, Frank-Peter - 2000

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Patientenzufriedenheitsmessungen im Krankenhaus

Tscheulin, Dieter K.; Helmig, Bernd - 1999

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The analysis of patients’ revisits intention factors in sub-urban hospital

Yuniarti; Hidayat, Anas - 2021

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Patient satisfaction in emergency department : unveiling complex interactions by wearable sensors

Stefanini, Alessandro; Aloini, Davide; Gloor, Peter A.; … - In: Journal of business research : JBR 129 (2021), pp. 600-611

Persistent link: https://www.econbiz.de/10012509712

Judicious Financial Management Decision on Hospital (Private Ward Infrastructure) Renovation Boosts Patients’ Welfare (Happiness) Combined with Profitability

Chandra, Hem - 2010

Patients satisfaction is one of the most important factors in the present healthcare scenario whether it is regarding … of patients (50) was contacted for feedback on the facilities available in private rooms and their satisfaction. The …, financial outcome as well as patient satisfaction. The study was carried out during September 2007-November 2007. Selected group …

Persistent link: https://www.econbiz.de/10013146374

Quality of healthcare services and patients' satisfaction in University of Benin Teaching Hospital

Egbon, Henry Osaboro; Agbonifoh, Barnabas Aigbojie - In: Accounting and taxation review : A&TR 4 (2020) 2, pp. 148-161

Persistent link: https://www.econbiz.de/10012265906