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When good things feel closer and bad things feel farther : the role of perceived control on psychological distance perception

Han, Jerry J.; Gershoff, Andrew D. - In: Journal of consumer psychology : JCP : the official … 28 (2018) 4, pp. 629-643

Persistent link: https://www.econbiz.de/10011937366

The reward gap in hierarchical loyalty programmes : how to enhance bottom-tier customers' loyalty without alienating top-tier customers

Mimouni Chaabane, Aïda; Pez, Virginie - In: Journal of marketing management : JMM ; journal of the … 36 (2020) 1/2, pp. 51-71

Persistent link: https://www.econbiz.de/10012178683

A study on the relationship between customer participation, perceived control and customer equity : collecting samples from financial industry

Yang, Congjie; He, Jingyin - In: Inventi impact: retailing & consumer services (2018) 3, pp. 140-155

Persistent link: https://www.econbiz.de/10012130279

The sales impact of using handheld scanners : evidence from the field

Grewal, Dhruv; Noble, Stephanie M.; Ahlbom, Carl-Philip; … - In: Journal of marketing research 57 (2020) 3, pp. 527-547

Persistent link: https://www.econbiz.de/10012214322

In the driving seat : executive's perceived control over environment

Schwarz, Gavin M.; Sanders, Karin; Bouckenooghe, Dave - In: Australian journal of management 45 (2020) 2, pp. 317-342

Persistent link: https://www.econbiz.de/10012216991

Under the sway of a mobile device during an in-store shopping experience

Rippé, Cindy B.; Weisfeld-Spolter, Suri; Yurova, Yuliya; … - In: Psychology & marketing 34 (2017) 7, pp. 733-752

Persistent link: https://www.econbiz.de/10011738073

Consumer control in service recovery : beyond decisional control

Joosten, Herm; Bloemer, Johanna M.; Hillebrand, Bas - In: Journal of service management 28 (2017) 3, pp. 499-519

Persistent link: https://www.econbiz.de/10011758717

The role of employee affective delivery and customer perceived control in service recovery

Kenesei, Zsófia; Kolos, Krisztina - In: Market : review for marketing theory and practice 30 (2018) 1, pp. 7-22

Persistent link: https://www.econbiz.de/10011994699

High job performance through co-developing performance measures with employees

Groen, Bianca A. C.; Wilderom, Celeste P. M.; Wouters, … - In: Human resource management 56 (2017) 1, pp. 111-132

Persistent link: https://www.econbiz.de/10011657279

An explanatory framework of palm oil panic buying behavior in Indonesia : do perceived scarcity and perceived price being enablers?

Meuthia; Lita, Ratni Prima; Rahmahdian, Rini - In: Cogent business & management 10 (2023) 3, pp. 1-32

This study aims to analyze the main effect of perceived scarcity and perceived price on the panic buying behavior of palm oil in Indonesia. Perceived control and consumer anger also investigate as consequences of perceived scarcity. This study uses explanatory research quantitative analysis...

Persistent link: https://www.econbiz.de/10014506322