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Describing the relationships between tourist satisfaction and destination loyalty in a segmented and digitalized market
Neuts, Bart; Romão, João; Leeuwen, Eveline S. van; … - In: Tourism economics : the business and finance of tourism … 19 (2013) 5, pp. 987-1004
Persistent link: https://www.econbiz.de/10010250708
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Analysis of introducing e-services : a case study of Health Insurance Fund of Macedonia
Gavrilov, Goce; Vlahu-Gjorgievska, Elena; Trajkovik, … - In: Journal of health organization and management 30 (2016) 3, pp. 354-371
Persistent link: https://www.econbiz.de/10011529378
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The effect of e-service quality on football fan satisfaction and fan loyalty toward the websites of their favorable football teams
Pool, Javad Khazaei; Dehghan, Ali; Balouei Jamkhaneh, Hadi - In: International journal of e-business research : an … 12 (2016) 1, pp. 43-57
Persistent link: https://www.econbiz.de/10011446648
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From e-consumer to e-prosumer : changes in behaviour of e-services' purchases
Wolny, Robert - In: Acta scientiarum polonorum / Oeconomia : czasopismo … 15 (2016) 1, pp. 145-152
Persistent link: https://www.econbiz.de/10011477150
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Measuring e-service quality : a review of literature
Shankar, Amit; Datta, Biplab - In: International journal of services technology and … 26 (2020) 1, pp. 77-100
Persistent link: https://www.econbiz.de/10012503465
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Three essays on understanding mobile consumer behavior : business models, perceptions, and features
März, Armin - 2016
Persistent link: https://www.econbiz.de/10012385046
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A critical investigation of consumer response for monetary and non-monetary promotions across e-services
Sharma, Ayushi; Wali, O. P.; Joshi, Rakesh Mohan - In: Paradigm : the journal of Institute of Management Technology 24 (2020) 2, pp. 195-207
Persistent link: https://www.econbiz.de/10012387987
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Self-service technologies and e-services risks in social commerce era
Featherman, Mauricio S.; Hajli, Nick - In: Journal of business ethics : JOBE 139 (2016) 2, pp. 251-269
Persistent link: https://www.econbiz.de/10011614210
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A Bayesian network approach to juxtapose brand engagement and behaviors of substantive interest in e-services
Suh, Taewon; Kang, Seok; Kemp, Elyria A. - In: Electronic commerce research 20 (2020) 2, pp. 361-379
Persistent link: https://www.econbiz.de/10012224098
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Measuring quality variations in e-service
Chen, Yen Chun; Shen, Yung-Cheng; Lee, Crystal Tzu-Ying; … - In: Journal of service theory and practice : JSTP 27 (2017) 1, pp. 427-452
Persistent link: https://www.econbiz.de/10011627184