Brown, James R.; Lusch, Robert F.; Smith, Laurie P. - In: International Journal of Physical Distribution & … 21 (1991) 6, pp. 15-26
A conceptual model was developed of distribution channel members′ manifest conflicts and their satisfaction. From this model, hypotheses are generated, aimed at untangling the causal relationship between these two constructs. Both a meta‐analysis of previous research and this first...