Purpose The paper aims to focus on the relationships among corporate social responsibility (CSR), overall service quality (OSQ), company reputation and affective commitment. It investigates whether service quality or CSR is the primer driver of affective commitment. Also, the mediating role of...

This article describes how with the growing importance of knowledge in today's competitive environment, it becomes vital for organizations to unfold all the strategies for implementation of a successful knowledge management system. The purpose of this study is to examine the effect of knowledge...

This article aims at identifying significant factors influencing behavioural intention and resistance of patients toward electronic health record sharing systems by using PLS-SEM. A questionnaire was selected as the major data collection method and 243 responses were collected. Thus, this paper...