Preface -- Contents -- Chapter 1: Introduction -- The Orchard as a Metaphor: Putting the Four Processes into Context -- Outline of the Chapters -- References -- Chapter 2: The Quality Dilemma: Combining Development and Stability -- The Quality Dilemma: What Is It? -- Quality Improvement...

Intro -- Title Page -- CIP data -- Table of Contents -- CD-ROM Contents -- List of Figures and Tables -- Preface -- Acknowledgments -- Part I: General Knowledge -- Chapter 1: A. Quality Principles -- 1. Benefits of Software Quality -- 2. Organizational and Process Benchmarking -- Chapter 2: B....

"Developed through the study of Six Sigma, Fit Sigma[trademark symbol] integrates the 'hard' Six Sigma approach with Lean enterprise philosophy. It has three elements; fitness for purpose, fitness for improvement and integration, and fitness for sustainability. This book shows how to add value...

Cover -- Title page -- CIP data -- Table of Contents -- List of Figures and Tables -- Chapter 1 Why Do ISO 9001:2015? -- Chapter 2 Key Differences with Past ISO 9001 Editions -- Chapter 3 Principles and Key Concepts -- QUALITY MANAGEMENT PRINCIPLES -- CUSTOMERS-CUSTOMER FOCUS AND MEASURING...

Cover -- Title page -- Copyright -- Table of Contents -- List of Figures and Tables -- Preface -- Chapter 1 ISO 14001 History and Chronology -- Chapter 2 The Environmental Management System as a Process -- Changes from ISO 14001:2004 -- ISO 14001 Benefits -- Chapter 3 ISO 14001:2015 Requirements...

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- List of Figures -- Figure 1.1 When Costs are Determined -- Figure 1.2 Hidden Costs and Consequences of Cheap Parts -- Figure 1.3 Cost of Engineering Changes Over Time -- Figure 1.4 The Decision Tree --...