necessity of increasing tourism services’ quality. …This paper work deals with skilled migration and its repercussions on tourism sector, from a developing country …, mainly regarding tourism sector. This topic was chosen because the phenomenon of Brain Drain had a dynamic evolution in the …

The present paper aims to analyze the situation of Romania’s tourism activity, beginning with 1990, when our country … that related to the development of the tourism accommodation facilities and to that of the employment of this sector …. Finally, we intend to correlate the three analyzed factors for identifying the possible solutions for reestablishing tourism …

The tourism industry is experiencing its greatest expansion since the time of Thomas Cook until today. Namely, the last … 20 years have been a sign of dominant growth and development of tourism, in addition to the fact that at the same time …, the world economy is under attack from economic crises. The continuous and high development of tourism is due primarily to …

The global competition determined the tourism units to be more focused over the quality services, so they lose their …. The services quality divide the managers interests for insuring the quality necessary for the functioning of the tourism … of non quality and those for prevention and evaluation, represents in average 25% by their incomes and 5-15% by their …

privatization, poor quality of infrastructure and tourism services. …, economical and social regime determined the touristic sector to fall into o deep crisis. Although Romania, in terms of tourism is … considered one of the European countries with the most rich and diverse natural and human tourism resources, tourism development …

Quality in the tourism and hospitality industry involves consistent delivery of products and guest services according … that tourism stakeholders perceive quality service in a hotel as value for money, a comfortable room, friendly staff and … to expected standards. Delivering quality service is one of the major challenges the hospitality managers will be facing …

advantage, service providers have to improve quality aiming to overcome the perceived quality of consumer expectations. For this … purpose, organizations must identify: what are the main factors determinants of service quality, what are the customer … expectations. We can say that compared to products quality, service quality is relative, as a matter of balance, meaning that it …

Tourism is a fast developing industry of the Russian economy. Service quality is closely connected with the quality … system of the tourist product. Quality service is the key to commercial success, living up to standards is an inseparable …