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Hilde, Rosalie K.; Mills, Albert - In: Equality, Diversity and Inclusion: An International Journal 36 (2017) 2, pp. 150-164

Purpose This paper sets out to understand how immigrants to Canada (specifically Hong Kong immigrants) deal with … experiences in Canada. Design/methodology/approach The authors draw on critical sensemaking (CSM) in the study of the micro …-processes of identity work at play among a group of 19 Hong Kong Chinese skilled immigrants to Canada. Findings The study …

Persistent link: https://www.econbiz.de/10014720508

The organisation of innovation in the wine industry

Doloreux, David; Lord‐Tarte, Evelyne - In: European Journal of Innovation Management 16 (2013) 2, pp. 171-189

model in the wine industry in Canada. Design/methodology/approach – The paper employs a micro‐firm level survey among 146 … wine firms in Canada. Descriptive and non‐parametric tests are used in the analysis. Findings – The results on the …

Persistent link: https://www.econbiz.de/10014721281

Attributions on dissatisfying service encounters

Poon, Patrick S.; Hui, Michael K.; Au, Kevin - In: European Journal of Marketing 38 (2004) 11/12, pp. 1527-1540

Based on the proposition that deprivation of control is a key instigator of attribution thoughts, this study explores cross‐national variations in consumers' formation and consequences of attributions on dissatisfying service encounters. We hypothesize that variations in the stage of economic...

Persistent link: https://www.econbiz.de/10014722218

Re‐examining field sales unit performance

Menguc, Bulent; Barker, Tansu - In: European Journal of Marketing 39 (2005) 7/8, pp. 885-909

Purpose – Drawing on the resource‐based view of the firm and the dynamic capabilities perspective, this paper sets out to argue that salespeople's selling skills and their inter‐ and intra‐unit collaborative skills are valuable, rare, socially complex, and inimitable knowledge‐based...

Persistent link: https://www.econbiz.de/10014722269

How commitment both enables and undermines marketing relationships

Fullerton, Gordon - In: European Journal of Marketing 39 (2005) 11/12, pp. 1372-1388

Purpose – The relationship marketing literature puts forward that customer commitment is central to the development of marketing relationships. The purpose of this paper is to investigate the extent to which two components of customer commitment (affective commitment and continuance...

Persistent link: https://www.econbiz.de/10014722295

The quest for competitive, business and marketing intelligence

Wright, Sheila; Calof, Jonathan L. - In: European Journal of Marketing 40 (2006) 5/6, pp. 453-465

Purpose – Seeks to examine three empirical studies carried out in Canada, the UK and Europe with comparisons drawn on …

Persistent link: https://www.econbiz.de/10014722321

Cross‐national segmentation

Bruning, Edward R.; Hu, Michael Y.; Hao, Wei (Andrew) - In: European Journal of Marketing 43 (2009) 11/12, pp. 1498-1522

countries reveal that price is the most important attribute for consumers from the USA and Canada, while on‐time performance is …

Persistent link: https://www.econbiz.de/10014722617

Optimal reinsurance analysis from a crop insurer's perspective

Porth, Lysa; Seng Tan, Ken; Weng, Chengguo - In: Agricultural Finance Review 73 (2013) 2, pp. 310-328

experience for Manitoba, and loss cost ratio (LCR) experience for all of Canada, under the assumption of the standard deviation …

Persistent link: https://www.econbiz.de/10014667664

Institutional repositories in Canadian post‐secondary institutions

Mondoux, Julie; Shiri, Ali - In: Aslib Proceedings 61 (2009) 5, pp. 436-458

classification schemes. Findings – A directory of 27 IRs in Canada is created. Incorporation of KOS in institutional repository is …

Persistent link: https://www.econbiz.de/10014671609

Research Report: An Expert System for Quality Management Auditing

Chan, F.Y.; Willborn, W.; Xiao, H.; Li, H. - In: International Journal of Quality & Reliability Management 10 (1993) 6

Persistent link: https://www.econbiz.de/10014801408