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Acceptance of social service robots in the hotel industry
Staudt, Yves; Mosedale, Jan; Ben Dakon, Saphir - In: Marketing Review St. Gallen : die neue … 41 (2024) 4, pp. 28-33
hotel industry, a structured online survey of hotel guests was conducted, resulting in two clusters of positive and neutral … use of robots, and the fear of competition with humans. Using the derived personas, hotel managers can develop a tailored …
Persistent link: https://www.econbiz.de/10014574259
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Uncovering the factors influencing employees intention to quit in hospitality industry
Santhanam, Nivethitha; Anand, Vaijayanthee; Sekar, … - In: International journal of enterprise network management … 15 (2024) 3, pp. 330-348
Persistent link: https://www.econbiz.de/10015060734
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Examination of the antecedents and the outcomes of customer incivility : a case study in the Vietnamese hospitality industry
Huan Quang Ngo; Bang Nguyen Viet; Phuc Log Nguyen - In: International journal of business and emerging markets … 16 (2024) 1, pp. 50-70
Persistent link: https://www.econbiz.de/10015057268
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Effect of sustainable competitive advantage on business excellence in the hotel industry
Anand, Deepali; Munjal, Alka - In: International journal of business excellence : IJBEX 32 (2024) 4, pp. 545-560
Persistent link: https://www.econbiz.de/10015061396
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An overview of revenue management and dynamic pricing models in hotel business
Bandalouski, Andrei M.; Kavalyov, Mikhail Y.; Pesch, Erwin - In: RAIRO / Operations research 52 (2018) 1, pp. 119-141
Persistent link: https://www.econbiz.de/10011968676
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A mutually beneficial process : accommodating work-family conflict and strengthening leader-subordinate relations
Morganson, Valerie J.; Ford, Michael T.; Golden, Timothy D. - In: Journal of vocational behavior 153 (2024), pp. 1-12
The relationship between an employee and their immediate supervisor has an established impact on subordinate work-family conflict (WFC). Likewise, the leader-member exchange (LMX) relationship is a resource to address WFC both proactively and on an episodic basis. This study draws from LMX...
Persistent link: https://www.econbiz.de/10015061097
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Hotel housekeepers in family hotel business : a perspective article
Otegui Carles, Almudena - In: Journal of family business management : JFBM 14 (2024) 4, pp. 771-774
Persistent link: https://www.econbiz.de/10015061129
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Tourism and Hospitality for Sustainable Development : Volume Two: Emerging Trends and Global Issues
Ndhlovu, Emmanuel (ed.); Dube, Kaitano (ed.);  … - 2024
: Information security in the Zimbabwean hotel sector -- Chapter 7: Digitalisation as Potential Tool for Post-COVID-19 Tourism …
Persistent link: https://www.econbiz.de/10015053253
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A toolkit for hotel environment management capability development
Wang, Dan; Deng, Zhiming; Lo, Carlos Wing-hung - In: Journal of travel and tourism marketing 41 (2024) 7, pp. 1005-1019
Persistent link: https://www.econbiz.de/10015049489