proactivity scale employed in this study is presented as a reference measure for hotel managers to benchmark their current …

. Research limitations/implications Hotel managers need to establish and communicate transparent human resource polices including …

Aquaticum Debrecen Thermal and Wellness Hotel is one of the most successful hotels in the North Great Plains region as … will return to the hotel, on the other hand the guests’ positive or negative opinions will be shared with thousands of … never been so important as nowadays. An online questionnaire system was introduced to the hotel in 2010, which resulted in …

Purpose This study aims to investigate the drivers that motivate employees and guests' hotel service participation to … implications Considering the numerous challenges from COVID-19 pandemic on the service industry, hotel managers might want to use … retention. The findings encourage hotel managers to identify employee and guest context-specific motivations to be able to match …

for adoption in probabilistic prognostications of hotel revenues and expenses, i.e. prognostications that consider risk …. Commonly accepted methodologies to develop hotel financial projections resulting in point estimates of upcoming performance … use Monte Carlo simulation. This methodology requires the estimation of standard deviations of specific, future hotel …