Bernardino, Lis Lisboa; Teixeira, Francisco; Jesus, … - In: International Journal of Productivity and Performance … 65 (2016) 3, pp. 378-400
of TQM tools and 57 percent disuse of TQM methodologies. However, the principles of TQM showed an average use of 96 … many practices, tools and methodologies are not described or named in the same way, their essence remains preserved and … other practices, tools and methodologies have been incorporated into the automated systems of the companies. Research …