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ИННОВАЦИОННЫЕ СОСТАВЛЯЮЩИЕ ЭКОЛОГО-ЭКОНОМИЧЕСКОЙ СИСТЕМЫ

ПАВЛОВА С.Н.; ЛУГОВКИНА И.В. - In: Проблемы современной экономики (2012) 3, pp. 424-428

В статье рассматривается инновационная деятельность как фактор, обеспечивающий поддержание экологического равновесия анализируются преимущества от...

Persistent link: https://www.econbiz.de/10011239085

Public infrastructure services in the European Union : challenges for territorial cohesion

Clifton, Judith; Díaz Fuentes, Daniel; … - In: Regional studies 50 (2016) 2, pp. 358-373

Persistent link: https://www.econbiz.de/10011417912

An empirical investigation of electronic government service quality : from the demand-side stakeholder perspective

Shareel, Mahumd Akhter; Archer, Norman P.; Dwivedi, … - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 339-354

Persistent link: https://www.econbiz.de/10011300186

Assessing public services from the citizen perspective : what can we learn from surveys?

Clifton, Judith; Fernández-Gutiérrez, Marcos; … - In: Journal of economic policy reform 25 (2022) 1, pp. 1-8

Persistent link: https://www.econbiz.de/10013177925

Trustworthiness of digital government services : deriving a comprehensive theory through interpretive structural modelling

Janssen, Marijn; Rana, Nripendra P.; Slade, Emma L.; … - In: Public management review 20 (2018) 5, pp. 647-671

Persistent link: https://www.econbiz.de/10011887477

The Production, Distribution, and Performance of Physicians, Nurses, and Midwives in Indonesia: An Update

Anderson, Ian; Meliala, Andreasta; Marzoeki, Puti; … - Economics Research, World Bank Group - 2014

Indonesia launched the national health insurance program - Jaminan Kesehatan National (JKN), on January 1, 2014, and aims to achieve universal health coverage (UHC) by 2019. Achieving UHC means not only increasing the number of people covered but also expanding the benefits package and ensuring...

Persistent link: https://www.econbiz.de/10010937834

PUBLICSERV : Quality assessment scale for public services

Vieira, Kelmara Mendes; Ravanello, Renata Pase - In: International journal of consumer studies 48 (2024) 4, pp. 1-21

Persistent link: https://www.econbiz.de/10014576028

Digital divide and the use of digital public services during the COVID-19 pandemic

Slijepčević, Sunčana - In: Naše gospodarstvo : NG 69 (2023) 1, pp. 19-28

epidemiological measures, citizens were enforced to use the Internet to an increased extent. The digital divide among citizens and the … capability of citizens to get an equal level of services has also come to the fore. The paper explores the changes in the use of … e-government services and the impact of the pandemic on the citizens' attitudes toward Internet use in Croatia. The …

Persistent link: https://www.econbiz.de/10014279118

Making public service delivery more accessible to people with disabilities : the South African government narrative

Matyana, Mandisi; Thusi, Xolani - 2023

Persistent link: https://www.econbiz.de/10014426320

Differences between public administrators' and elected officials' perspectives on the role of the citizen in service quality improvement processes

Cassia, Fabio; Magno, Francesca - In: The TQM Journal 23 (2011) 5, pp. 550-559

Purpose – According to the “New Public Management” paradigm, citizens are viewed as active participants through all the … different steps of service planning and provision. Nonetheless, citizens' involvement is still far from being systematically … officials' perspectives on the role of the citizens in service quality improvement processes. Design/methodology/approach – A …

Persistent link: https://www.econbiz.de/10015031963