Drawing upon knowledge-based view and transaction-costs perspective, the study identifies customer relationship orientation and structural flexibility as the two key mechanisms that service multinationals can use to capture the benefits and mitigate the costs of global demand heterogeneity....

In patent infringement cases, there is often a need to rely upon patent license agreements and patent sale agreements to determine the royalty that the alleged infringer should pay for using the patent-in-suit. When the payment in the license or sale agreement reflects compensation for more than...