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Enhancing customer experience in the service industry : a global perspective
Altinay, Levent (ed.); Poudel, Surya (ed.) - 2016
Persistent link: https://www.econbiz.de/10011419571
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Co-production versus co-creation : a process based continuum in the hotel service context
Chathoth, Prakash; Altinay, Levent; Harrington, Robert James - In: International journal of hospitality management 32 (2013), pp. 11-20
Persistent link: https://www.econbiz.de/10009717684
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Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions
Chathoth, Prakash K.; Ungson, Gerardo R.; Altinay, Levent; … - In: Tourism management : research, policies, practice 42 (2014), pp. 181-193
Persistent link: https://www.econbiz.de/10010355164
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How social capital is leveraged in social innovations under resource constraints?
Bhatt, Punita; Altinay, Levent - In: Management decision : MD 51 (2013) 9, pp. 1772-1792
Persistent link: https://www.econbiz.de/10010203436
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The influence of culture on trust judgments in customer relationship development by ethnic minority small businesses
Altinay, Levent; Saunders, Mark; Wang, Catherine L. - In: Journal of small business management : JSBM ; a joint … 52 (2014) 1, pp. 59-78
Persistent link: https://www.econbiz.de/10010249627
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Affiliate marketing in tourism : determinants of consumer trust
Gregori, Nicolas; Daniele, Roberto; Altinay, Levent - In: Journal of travel research : a quarterly publication of … 53 (2014) 2, pp. 196-210
Persistent link: https://www.econbiz.de/10010254354
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Asymmetric modeling of intention to purchase tourism weather insurance and loyalty
Olya, Hossein G. T.; Altinay, Levent - In: Journal of business research : JBR 69 (2016) 8, pp. 2791-2800
Persistent link: https://www.econbiz.de/10011506893
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The interface between organizational learning capability, entrepreneurial orientation, and SME growth
Altinay, Levent; Madanoglu, Melih; De Vita, Glauco; … - In: Journal of small business management : JSBM ; a joint … 54 (2016) 3, pp. 871-891
Persistent link: https://www.econbiz.de/10011516349
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Politics and sustainable tourism : the case of Cyprus
Farmaki, Anna; Altinay, Levent; Botterill, David; … - In: Tourism management : research, policies, practice 47 (2015), pp. 178-190
Persistent link: https://www.econbiz.de/10010499456
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Signal detection as the first line of defence in tourism crisis management
Paraskevas, Alexandros; Altinay, Levent - In: Tourism management : research, policies, practice 34 (2013), pp. 158-171
Persistent link: https://www.econbiz.de/10009687063