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A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships

Guan, Jyh-Liang; Lee, Tzong-ru; Mostert, Pierre; … - In: Journal of contemporary marketing science 6 (2023) 1, pp. 46-63

Persistent link: https://www.econbiz.de/10014301512

Role of community trust in driving brand loyalty in large online B2B communities

Sethi, Amit Rakesh; Dash, Satyabhusan; Mishra, Abhishek; … - In: The journal of business & industrial marketing 39 (2024) 2, pp. 256-272

Persistent link: https://www.econbiz.de/10014473031

Identifying the determinants and consequences of post-recovery satisfaction in B2B customers : a multidimensional justice theory perspective

Ahmad, Bilal; Yuan, Jingbo; Akhtar, Nadeem; Ashfaq, Muhammad - In: The journal of business & industrial marketing 39 (2024) 2, pp. 423-437

Persistent link: https://www.econbiz.de/10014473086

Maximizing customer adoption outcomes in emerging industrial markets via supplier innovativeness and relationship quality

Nyadzayo, Munyaradzi; Casidy, Riza; Mohan, Mayoor - In: The journal of business & industrial marketing 38 (2023) 4, pp. 958-973

Persistent link: https://www.econbiz.de/10014227520

Conceptual framework for unlocking customer satisfaction drivers in digital vendor-managed inventory systems

Osarenkhoe, Aihie; Fjellström, Daniella; Gioeli, Tove; … - In: Administrative Sciences : open access journal 14 (2024) 8, pp. 1-29

There are calls in the extant literature for further exploration into the factors influencing customer satisfaction in industrial vending solutions (IVS), a distinct vendor-managed inventory method. This study delves into these factors, identifying primary drivers of satisfaction, perceptions of...

Persistent link: https://www.econbiz.de/10015071516