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Price strategy, market orientation, and business performance in the hotel industry
Sampaio, Carlos A. F.; Rodrigues, Ricardo Gouveia; … - In: Journal of global information management 29 (2021) 1, pp. 85-102
Persistent link: https://www.econbiz.de/10012508118
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The Development of the Hotel and Tourism Industry in the Twentieth Century : Comparative Perspectives from Western Europe, 1900-1970
Larrinaga, Carlos (ed.); Strangio, Donatella (ed.) - 2023
Chapter 1.Tourism, hotel industry and banking development : the Lake Geneva case at the beginning of the 20th Century, by Cédric Humair - University of Lausanne (Switzerland) -- Chapter 2. Hotels during Wartime and Transitions to Peace: Resilience and Repurposing in Britain, 1914-1922, by Kevin...
Persistent link: https://www.econbiz.de/10014443464
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Evaluation of customer satisfaction attributes on hospitality services
Otoo, Frank Nana Kweku; Kaur, Manpreet; Ameyaw, Godfred … - 2022
Persistent link: https://www.econbiz.de/10013407364
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Determinants of performance in the hotel industry : an empirical analysis of Italy
Bresciani, Stefano; Thrassou, Alkis; Vrontis, Demetris - In: Global business & economics review 17 (2015) 1, pp. 19-34
Persistent link: https://www.econbiz.de/10011337179
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Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia; Rodríguez del … - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
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Measuring corporate social responsibility in tourism : development and validation of an efficient measurement scale in the hospitality industry
Martínez, Patricia; Pérez, Andrea; Rodríguez del … - In: Journal of travel and tourism marketing 30 (2013) 3/4, pp. 365-385
Persistent link: https://www.econbiz.de/10009775405
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The impact of transformational, transactional and non-leadership styles on employee job satisfaction in the German hospitality industry
Rothfelder, Kathrin; Ottenbacher, Michael C.; … - In: Tourism and hospitality research : the surrey quarterly … 12 (2012) 4, pp. 201-214
Persistent link: https://www.econbiz.de/10010203097
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Effect of perceived service quality on customer satisfaction in hospitality industry : Gronroos’ service quality model development
Zaibaf, Mehdi; Taherikia, Fariz; Fakharian, Meysam - In: Journal of hospitality marketing & management 22 (2013) 5/6, pp. 490-504
Persistent link: https://www.econbiz.de/10010127364
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How to apply Six Sigma to revenue management
Hunold, Susanne - In: Journal of revenue and pricing management 13 (2014) 1, pp. 23-34
Persistent link: https://www.econbiz.de/10010349043
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Pure diffusion? : the great English hotel charges debate in The Times, 1853
Bowie, David - In: Business history 58 (2016) 2, pp. 159-178
Persistent link: https://www.econbiz.de/10011440618