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Relationship marketing
26,199
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Consumer behaviour
8,934
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8,901
Customer satisfaction
5,446
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5,405
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3,922
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3,911
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2,568
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Bruhn, Manfred
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107
Kumar, V.
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Huber, Frank
57
Verhoef, Peter C.
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Han, Heesup
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Hollebeek, Linda D.
51
Herrmann, Andreas
49
Bauer, Hans H.
46
Piller, Frank T.
46
Stauss, Bernd
44
Krafft, Manfred
43
Palmatier, Robert W.
41
Gil Saura, Irene
38
Mattila, Anna S.
38
Grönroos, Christian
37
Svensson, Göran
37
Thaichon, Park
35
Stock-Homburg, Ruth
34
Hippner, Hajo
33
Smith, Alan D.
33
Neslin, Scott A.
32
Van den Poel, Dirk
32
Wiedmann, Klaus-Peter
32
Wilde, Klaus D.
32
Mittal, Vikas
31
Prentice, Catherine
31
Eggert, Andreas
30
Reichwald, Ralf
30
Sheth, Jagdish N.
30
Evanschitzky, Heiner
29
Grewal, Dhruv
29
Loureiro, Sandra Maria Correia
29
Reinartz, Werner J.
29
Töpfer, Armin
29
Georgi, Dominik
28
Matzler, Kurt
28
Aksoy, Lerzan
27
Kleinaltenkamp, Michael
27
Walsh, Gianfranco
27
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Springer Fachmedien Wiesbaden
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IGI Global
17
Université Paris-Dauphine (Paris IX)
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American Marketing Association
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National Bureau of Economic Research
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Books on Demand GmbH <Norderstedt>
8
Verlag Dr. Kovač
7
Fördergesellschaft Marketing an der Universität Augsburg
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Harvard Graduate School of Business Administration
6
Haufe-Lexware GmbH & Co. KG
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Universität St. Gallen
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AMACOM
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Information Resources Management Association
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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5
Edward Elgar Publishing
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Eric Cuvillier <Firma>
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Erich-Schmidt-Verlag
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Fachhochschule Reutlingen / European School of Business
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Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
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4
HAL
4
Technische Universität Dresden
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Wiley-VCH
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3
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
3
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
3
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3
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Friedrich-Schiller-Universität Jena
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Logos Verlag Berlin
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RWTH Aachen
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Shaker Verlag
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Svenska Handelshögskolan <Helsinki>
3
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3
USA / General Accounting Office
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Journal of business research : JBR
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Journal of retailing and consumer services
583
Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of hospitality management
284
SpringerLink / Bücher
258
The journal of services marketing
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The journal of business & industrial marketing
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The service industries journal
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Journal of the Academy of Marketing Science
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Journal of strategic marketing
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International journal of electronic customer relationship management : IJECRM
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Journal of marketing
124
International journal of contemporary hospitality management
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Journal of travel and tourism marketing
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Journal of service research : JSR
117
Journal of hospitality marketing & management
116
The journal of product & brand management
111
Tourism management : research, policies, practice
111
Journal of retailing
108
Asia Pacific journal of marketing and logistics
107
European Journal of Marketing
107
Marketing intelligence & planning
107
The journal of brand management : an international journal
107
Journal of service management
106
Journal of Business & Industrial Marketing
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Cogent business & management
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Gabler Edition Wissenschaft
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Psychology & marketing
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European journal of marketing : EJM
95
Services marketing quarterly
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Service business
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Journal of marketing management : MM
82
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of Services Marketing
77
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
76
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
74
The international review of retail, distribution and consumer research
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ECONIS (ZBW)
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RePEc
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USB Cologne (EcoSocSci)
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EconStor
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BASE
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OLC EcoSci
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USB Cologne (business full texts)
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41
Effect of salespeople's acquisition-retention trade-off on performance
Carter, Robert E.
;
Henderson, Conor M.
;
Arroniz, Inigo
; …
- In:
The journal of personal selling & sales management : JPSSM
34
(
2014
)
2
,
pp. 91-111
Persistent link: https://www.econbiz.de/10010346538
Saved in:
42
Industrial marketing : can strategic marketing be applied to subcontracting?
Blanc, François
;
Chassagne, Philippe
- In:
Journal of euromarketing
22
(
2013
)
3
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010248358
Saved in:
43
Synergistic effects of relationship managers' social networks on sales performance
Gonzalez, Gabriel R.
;
Claro, Danny Pimentel
;
Palmatier, …
- In:
Journal of marketing
78
(
2014
)
1
,
pp. 76-94
Persistent link: https://www.econbiz.de/10010250068
Saved in:
44
Exploring reelationship marketing dimensions and their effect on customer loyalty : a study of Indian mobile telecom market
Gupta, Ashish
;
Sahu, G. P.
- In:
International journal of business innovation and research
9
(
2015
)
4
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011545293
Saved in:
45
Corporate image and reputation as drivers of customer loyalty
Leaniz, Patricia Martínez García de
;
Rodríguez del …
- In:
Corporate reputation review : an international journal
19
(
2016
)
2
,
pp. 166-178
Persistent link: https://www.econbiz.de/10011552649
Saved in:
46
Investing in buyer-seller relationships in transitional markets : a market-based assets perspective
Hewett, Kelly
;
Krasnikov, Alexander V.
- In:
Journal of international marketing
24
(
2016
)
1
,
pp. 57-81
Persistent link: https://www.econbiz.de/10011460097
Saved in:
47
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
48
Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships
Rindell, Anne
;
Svensson, Göran
;
Mysen, Tore
; …
- In:
International journal of business excellence
7
(
2014
)
1
,
pp. 16-27
Persistent link: https://www.econbiz.de/10011482011
Saved in:
49
The role of market researchers in managerial use of market research information
Keszey, Tamara
- In:
Market : review for marketing theory and practice
27
(
2015
)
1
,
pp. 43-56
Persistent link: https://www.econbiz.de/10011502509
Saved in:
50
The influence of new media on the customer's behavior on the market
Chęcińska-Zaucha, Agnieszka
- In:
Annales Universitatis Mariae Curie-Skłodowska / H
49
(
2015
)
3
,
pp. 29-38
Persistent link: https://www.econbiz.de/10011515644
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