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The impact of corporate social responsibility on customer satisfaction, relationship maintenance and loyalty in the shipping industry
Shin, Youngran; Vinh Van Thai - In: Corporate social responsibility and environmental management 22 (2015) 6, pp. 381-392
Persistent link: https://www.econbiz.de/10011449703
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A case-control study of American Dental Association/Virginia Dental Association membership nonrenewals
Coe, Julie M.; Best, Al M.; Certosimo, Alfred; Coble, Kyle - In: Services marketing quarterly 37 (2016) 1, pp. 14-23
Persistent link: https://www.econbiz.de/10011452128
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Exploring the impact of Islamic business ethics and relationship marketing orientation on business performance : the Islamic banking experience
Widana, Gusti Oka; Wiryono, Sudarso Kaderi; … - In: Asian Academy of Management journal : AAMJ 20 (2015) 1, pp. 1-25
Persistent link: https://www.econbiz.de/10011492966
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Human resource management, services and relationship marketing : the potential for cross-fertilisation
Giannakis, Damianos; Harker, Michael; Baum, Tom - In: Journal of strategic marketing 23 (2015) 6, pp. 526-542
Persistent link: https://www.econbiz.de/10011478811
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Academic Pinstitution : higher education's use of Pinterest for relationship marketing
Linvill, Darren L.; Rowlett, Jerrica Ty; Kolind, Mette M. - In: Journal of relationship marketing : innovations & … 14 (2015) 4, pp. 287-300
Persistent link: https://www.econbiz.de/10011412352
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Enhancing export performance for business markets : effects of interorganizational relationships on export market orientation (EMO)
Zhang, Yongsheng; Fang, Shyh-Rong - In: Journal of business-to-business marketing 22 (2015) 3, pp. 211-228
Persistent link: https://www.econbiz.de/10011413359
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Standing on the shoulders of giants : an examination of the interdisciplinary foundation of relationship marketing
Finch, David J.; O'Reilly, Norm; Hillenbrand, Carola; … - In: Journal of relationship marketing : innovations & … 14 (2015) 3, pp. 171-196
Persistent link: https://www.econbiz.de/10011383848
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The role of relationship investment in relationship marketing in nonprofit organizations
Handriana, Tanti; Dharmmesta, Basu Swastha; Purwanto, … - In: International journal of management and marketing … 8 (2015) 2, pp. 53-65
Persistent link: https://www.econbiz.de/10011384526
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Research note: relationship versus transactional marketing in travel and tourism trade shows
Rodriguez Oromendía, Ainhoa; Reina Paz, María Dolores; … - In: Tourism economics : the business and finance of tourism … 21 (2015) 2, pp. 427-434
Persistent link: https://www.econbiz.de/10011296954
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Customer demotion in hierarchical loyalty programmes
Berlo, Geert van; Bloemer, Johanna M.; Blazevic, Vera - In: The service industries journal 34 (2014) 11/12, pp. 922-937
Persistent link: https://www.econbiz.de/10010394602