and North Africa (MENA) country banks. To address this issue, the author combines the staggered timing of corporate … balance that can ensure maximum benefits for the banking sector, while minimizing the challenges involved in its …

research agenda concerning Chinese customers' behaviour and Chinese banking.  …

banking. Drawing from the technology acceptance model and trust literature, the paper examines the influence of perceived ease … of use, perceived usefulness, and trust on the intention to use internet banking among Malay and Chinese ethnic groups …, and trust, all have significant effect on the intention to use internet banking. Further examination of the regression …

example of IS outsourcing implementation in the banking sector of a developing country.  …

Purpose – The aim of the paper is to explore and compare customer value perceptions in internet and mobile banking. The … to each other. Findings – The results indicate that customer value perceptions in banking actions differ between internet … differences in customer value perceptions between internet and mobile banking. Research limitations/implications – The findings of …

organisation at the centre of the banking crisis in the UK, it is important to highlight that the study commenced prior to the … evolution of the current UK banking crisis.  …

mobile banking services and identify factors that can be used for making better mobile customer relationship management … (mobile CRM) services in banking. Design/methodology/approach – The paper empirically explores the underlying factors by the … acceptance of mobile CRM practices in banking from the consumers' perspective. This study demonstrated that in the case of mobile …

of their existing BCM processes. Through the examination of the banking sector of the United Arab Emirates, the purpose … provision of a standard maturity model for BCM as a situational analysis tool for the banking sector is functional and can be …