Narrow search
Showing 21 - 30 of 114,226
Cover Image
Accounts of self-gift giving : nature, context and emotions
Pereira Heath, Teresa; Tynan, Caroline; Ennew, Christine T. - In: European journal of marketing : EJM 49 (2015) 7/8, pp. 1067-1086
Persistent link: https://www.econbiz.de/10011338813
Cover Image
Wetting the bed at twenty-one : embarrassment as a private emotion
Krishna, Aradna; Herd, Kelly B.; Aydınoğlu, Nilüfer Z. - In: Journal of consumer psychology : JCP : the official … 25 (2015) 3, pp. 473-486
Persistent link: https://www.econbiz.de/10011344187
Cover Image
The psychology of appraisal : specific emotions and decision-making
So, Jane; Achar, Chethana; Han, Dahee; Agrawal, Nidhi; … - In: Journal of consumer psychology : JCP : the official … 25 (2015) 3, pp. 359-371
Persistent link: https://www.econbiz.de/10011344208
Cover Image
An empirical study of the role of failure severity in service recovery evaluation in the context of the airline industry
Nikbin, Davoud; Hyun, Sunghyup Sean - In: Review of managerial science 9 (2015) 4, pp. 731-749
Persistent link: https://www.econbiz.de/10011346095
Cover Image
Casual dining on the French Riviera : examining the relationship between visitors' perceived quality, positive emotions, and behavioral intentions
Prayag, Girish; Khoo-Lattimore, Catheryn; Sitruk, Jonathan - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 24-46
Persistent link: https://www.econbiz.de/10010526376
Cover Image
Emotional agency appraisals influence responses to preference inconsistent information
Aggrawal, Nidhi; Han, Dahee; Duhachek, Adam - In: Organizational behavior and human decision processes : … 120 (2013) 1, pp. 87-97
Persistent link: https://www.econbiz.de/10009717880
Cover Image
A special emphasis and look at the emotional side of ethical decision-making
Vitell, Scott J.; King, Robert A.; Singh, Jatinder Jit - In: AMS review : official publication of the Academy of … 3 (2013) 2, pp. 74-85
Persistent link: https://www.econbiz.de/10009759940
Cover Image
Designing luxury experience
Grigorian, Vadim; Espinoza Petersen, Francine - 2014
In luxury brand management, experiences are essential. However, most of what we know about designing customer experiences originates from work developed with and/or for mass brands. Luxury brands are conceptually different and require a specific approach to brand management. Using a grounded...
Persistent link: https://www.econbiz.de/10010357625
Cover Image
Exploring the role of negative emotions on customer's intention to complain
Choraria, Sepna - In: Vision : the journal of business perspective 17 (2013) 3, pp. 201-211
Persistent link: https://www.econbiz.de/10010357662
Cover Image
The influence of ad-evoked feelings on brand evaluations : empirical generalizations from consumer responses to more than 1000 TV commercials
Pham, Michel T.; Geuens, Maggie; Pelsmacker, Patrick de - In: International journal of research in marketing : IJRM ; … 30 (2013) 4, pp. 383-394
Persistent link: https://www.econbiz.de/10010223386