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A Quality Value Chain Network : Linking Supply Chain Quality to Customer Lifetime Value

Yu, Qiuping; Shunko, Masha; Mankad, Shawn - 2017

We create a quality value chain network concept to analyze the impact of supply chain quality (SCQ) on the customer lifetime value (CLV). We apply our framework to a rich dataset from a major restaurant chain utilizing text analysis of the complaints to measure SCQ, a two-stage least squares...

Persistent link: https://www.econbiz.de/10014120958

Dual-channel competition : the role of quality improvement and price-matching

Xu, Jinpeng; Huang, Yufei; Avgerinos, Emmanouil; Feng, … - In: International journal of production research 60 (2022) 12, pp. 3705-3727

Persistent link: https://www.econbiz.de/10013499264

Incentives for quality improvement efforts coordination in supply chains with partial cost allocation contract

Chunyan Gao; Cheng, T. C. E.; Houcai Shen; Xu, Liang - In: International journal of production research 54 (2016) 19/20, pp. 6216-6231

Persistent link: https://www.econbiz.de/10011543950

Strategic sourcing under supplier development investments

Jain, Tarun; Hazra, Jishnu; Cheng, T. C. E. - In: IEEE transactions on engineering management : EM 67 (2020) 3, pp. 902-917

Persistent link: https://www.econbiz.de/10012300057

Multi-product firms at home and away : cost- versus quality-based competence

Eckel, Carsten; Iacovone, Leonardo; Javorcik, Beata K. … - In: Journal of international economics 95 (2015) 2, pp. 216-232

Persistent link: https://www.econbiz.de/10010518770

Buyer and nonprofit levers to improve supplier environmental performance

Karaer, Özgen; Kraft, Tim; Khawam, John - In: Production and operations management : an international … 26 (2017) 6, pp. 1163-1190

Persistent link: https://www.econbiz.de/10011718222

Supply chain quality and its managerial challenges - insights from Ukrainian agri-food business

Hanf, Jon; Gagalyuk, Taras - In: Journal of East European management studies : JEEMS 14 (2009) 4, pp. 332-356

Persistent link: https://www.econbiz.de/10003903956

System dynamics and innovation in food networks 2009 : Proceedings of the 3rd International European Forum on System Dynamics and Innovation in Food Networks, organized by Internat...

Fritz, Melanie (contributor) - 2009

Persistent link: https://www.econbiz.de/10003932190

Managing supply chain relationships in the hospitality services : an empirical study of hotels and restaurants

Shi, Xinping; Ziqi Liao - In: International journal of hospitality management 35 (2013), pp. 112-121

Persistent link: https://www.econbiz.de/10010225835

Supply chain quality and its managerial challenges : insights from Ukrainian agri-food business

Hanf, Jon; Gagalyuk, Taras - In: Journal of East European management studies : JEEMS 14 (2009) 4, pp. 332-356

management are primarily installed by foreign enterprises acting as focal companies in their supply chain networks. At the same …

Persistent link: https://www.econbiz.de/10009787721