Senior executives, however, sometimes require a richer feedback experience - one which might also include one or more of the following: detailed verbatim descriptions of performance, observations from family members and friends, psychometric measures of personality and motivation, and data on...

This study focuses on the relationship between business strategy, organization structure, and diagnostic control systems. The project analyzes data from 75 field studies to illustrate how managers adjust span of accountability and span of control to motivate different levels of innovation and...

Tensions of organization design -- Aligning span of attention -- Unit structure -- Diagnostic control systems -- Interactive networks -- Shared responsibilities -- Adjusting the levers : three examples -- Designing organizations for performance.