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Showing
21
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30
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date (oldest first)
21
The impact of high-commitment HR practices on hotel employees' proactive customer service performance
Chen, Mengyuan
;
Lyu, Yijing
;
Li, Yan
;
Zhou, Xing
;
Li, Weiwen
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
1
,
pp. 94-107
Persistent link: https://www.econbiz.de/10011638667
Saved in:
22
Orchestrating firm-specific resource integration to achieve customer service performance : an investigation in the hotel context
Rini, Gilang Puspita
;
Kusumawardhani, Amie
- In:
International journal of innovation science
16
(
2024
)
3
,
pp. 445-462
Persistent link: https://www.econbiz.de/10014538745
Saved in:
23
Winter destinations
hotels
performance measurement practice : evidence from CEE
Jugović, Tijana
;
Štavljanin, Velimir
;
Kostić …
- In:
Economic research
35
(
2022
)
1,6
,
pp. 6304-6318
Persistent link: https://www.econbiz.de/10014427958
Saved in:
24
Strategic orientation as a mediator between environmental dimensions and performance : a study of Brazilian
hotels
Carvalho, Carlos Eduardo
;
Rossetto, Carlos Ricardo
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 870-895
Persistent link: https://www.econbiz.de/10011621362
Saved in:
25
Analysing CRM system and organizational performance : a balanced score card approach in the hotel industry
Kaur, Jasveen
;
Kaur, Jaspreet
- In:
Business analyst : a refereed journal of Shri Ram …
36
(
2015
)
1
,
pp. 203-218
Persistent link: https://www.econbiz.de/10011533108
Saved in:
26
The impact of innocation on firms' performance : an analysis of the hotel sector in Majorca
Tugores, María
;
García, Dolores
- In:
Tourism economics : the business and finance of tourism …
21
(
2015
)
1
,
pp. 121-140
Persistent link: https://www.econbiz.de/10011296250
Saved in:
27
Green ambidexterity and environmental performance : the role of green human resources
Úbeda García, Mercedes
;
Marco Lajara, Bartolomé
; …
- In:
Corporate social responsibility and environmental management
29
(
2022
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012807808
Saved in:
28
Effects of high-performance work systems (HPWSs) on intellectual capital, organizational ambidexterity and knowledge absorptive capacity : evidence from the hotel industry
Gürlek, Mert
- In:
Journal of hospitality marketing & management
30
(
2021
)
1
,
pp. 38-70
Persistent link: https://www.econbiz.de/10012423255
Saved in:
29
Linking market orientation capabilities to organizational performance : a research framework and empirical test
Sandvik, Kåre
;
Dahr, Karoline U. D.
;
Lambe, C. Jay
- In:
Marketing accountability for marketing and …
,
(pp. 129-151)
.
2021
Persistent link: https://www.econbiz.de/10012654046
Saved in:
30
Measuring hotel performance using the balanced scorecard : a theoretical construct development and its empirical validation
Elbanna, Said
;
Eid, Riyad
;
Kamel, Hany
- In:
International journal of hospitality management
51
(
2015
),
pp. 105-114
Persistent link: https://www.econbiz.de/10011413952
Saved in:
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