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Performance evaluation of hotel enterprises in Crete : a multi-criteria approach
Karantonis, Iraklis; Baourakis, George; Zopounidis, … - In: Factors affecting firm competitiveness and performance …, (pp. 129-161). 2017
Persistent link: https://www.econbiz.de/10011566605
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Understanding the impact of online reviews on hotel performance : an empirical analysis
Phillips, Paul; Barnes, Stuart J.; Zigan, Krystin; … - In: Journal of travel research : a quarterly publication of … 56 (2017) 2, pp. 235-249
Persistent link: https://www.econbiz.de/10011637102
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How hotel owner-operator goal congruence and GM autonomy influence hotel performance
Hodari, Demian; Turner, Michael J.; Sturman, Michael C. - In: International journal of hospitality management 61 (2017), pp. 119-128
Persistent link: https://www.econbiz.de/10011646137
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Moderating the impact of e-commerce expenses on financial performance in US upper upscale hotels : the role of property size
DeFranco, Agnes; Morosan, Cristian; Hua, Nan - In: Tourism economics : the business and finance of tourism … 23 (2017) 2, pp. 429-447
Persistent link: https://www.econbiz.de/10011646482
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Designing the strategy map for hotels with key performance indicators of balanced scorecard using DEMATEL technique
Kala, Devkant; Bagri, S. C. - In: International journal of business excellence 10 (2016) 2, pp. 240-263
Persistent link: https://www.econbiz.de/10011666280
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Monitoring and benchmarking the performance of a destination's hotel industry : the case study of Bilbao in 2014
Oses, Noelia; Gerrikagoitia, Jon Kepa; Alzua, Aurkene - In: Tourism management perspectives : TMP 19 (2016), pp. 48-60
Persistent link: https://www.econbiz.de/10011555369
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The role of senior managers’ use of performance measures in the relationship between decentralization and organizational performance : evidence from hotels in Thailand
Bangchokdee, Sirilak; Mia, Lokman - In: Journal of accounting & organizational change 12 (2016) 2, pp. 129-151
Persistent link: https://www.econbiz.de/10011586747
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New insights into dynamic efficiency : the effects of firm factors
Parte-Esteban, Laura; Alberca Oliver, María del Pilar - In: International journal of contemporary hospitality management 27 (2015) 1, pp. 107-129
Persistent link: https://www.econbiz.de/10010516500
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The effects of customer voice on hotel performance
Assaf, A. Georges; Josiassen, Alexander; Cvelbar, … - In: International journal of hospitality management 44 (2015), pp. 77-83
Persistent link: https://www.econbiz.de/10010501234
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The effectiveness of managing social media on hotel performance
Kim, Woo Gon; Lim, Hyunjung; Brymer, Robert A. - In: International journal of hospitality management 44 (2015), pp. 165-171
Persistent link: https://www.econbiz.de/10010501914