The effectiveness of managing social media on hotel performance
Year of publication: |
2015
|
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Authors: | Kim, Woo Gon ; Lim, Hyunjung ; Brymer, Robert A. |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 44.2015, p. 165-171
|
Subject: | Social media | Online reviews | Response to negative comments | Hotel performance | Social Web | Social web | Hotellerie | Hotel industry | Unternehmenserfolg | Firm performance | Online-Marketing | Internet marketing | Performance-Messung | Performance measurement | Virales Marketing | Viral marketing |
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