Looks at human resource management (HRM) and in particular how it is used in Mexican literature. Also examines the Thatcherite approach, with regard to declining international competitiveness, in seeking labour market reforms to try and realign competitiveness from Asian economies. Labour market...

Uses the concept of institutional separation to examine changes in the management of industrial relations in an organization studied on two occasions ten years apart. Argues that the concept provides insights into the management of industrial relations, but needs to be modified to take account...

Top management at bankrupt US airline United overestimated employees’ commitment to the company following an employee share‐ownership plan and underestimated unions’ power as representatives of the employees. The airline had lacked a truly entrepreneurial approach for many decades, partly...

The transfer of human resource (HR) management practices across national boundaries has become a key strategy for multinational companies to achieve competitive advantage in global markets. However, national differences are major factors complicating the process. The introduction of shared...

Purpose – To encourage organizations to plan well for outsourcing initiatives, and be aware of many obstacles along the way – not least in failing to effectively communicate with employees what the plans are. Design/methodology/approach – From backgrounds including knowledge management,...

Purpose – Explores strategic and first‐line managers' perspectives on their role in human‐resource management and human‐resource development. Design/methodology/approach – Uses information collected from 76 hotels, owned by Hilton UK, via self‐administered questionnaires to strategic...

Purpose – This paper aims to trace the history of the BT‐Accenture e‐peopleserve joint venture, which provides HR services not only for BT but also for other clients. Design/methodology/approach – Examines the changes to HR at BT post‐privatization, the factors that gave rise to the...

Purpose – Focuses on the strategic role that human‐resource management should play to help to ensure organizational success. Design/methodology/approach – Warns managers against abdicating responsibility for leading their people, and HR specialists against empire building. Highlights how...

Purpose – The purpose of this paper is to outline the importance of human resources (HR) specialists being able to deal with both people issues and the strategic management of the organization. Design/methodology/approach – The paper draws on work carried out by the authors over the past two...