Purpose: The purpose of this study is to develop a model for business to business salesperson performance (SP) with a service ecosystems perspective. Design/methodology/approach: To achieve the research aims, classical grounded theory was used. The data was gathered through in-depth interviews...

Purpose – For a long time, women have not been judged by the same standards as men when trying to enter a trade or profession reserved traditionally for men or even after becoming part of it, while progressing. This paper explores the concept of career progression of female staff in an...

The objective of this article was to propose a framework to explore the infrastructures required to implement digital banking as previous studies have merely sufficed to introducing its different aspects. Since digital banking is viewed as the future model of banking industry and many banks...

Purpose: Firms are working in a complex environment in which the updated information increase the pace of precise decision making and reduce the risk of wrong decisions. Therefore, discovering firms’ performance is a major issue. The purpose of this paper is to evaluate the efficiency of...