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The moderating role of technology anxiety on brand service quality, brand image and their relation to brand loyalty

Syahida Abd Aziz; Muhammad Shahar Jusoh; Amlus, … - In: International journal of internet marketing and … 12 (2018) 3, pp. 270-289

Persistent link: https://www.econbiz.de/10011918364

Knowledge exploration and exploitation in team context

Gonzalez, Rodrigo Valio Dominguez - In: Total quality management & business excellence 30 (2019) 16, pp. 1654-1674

Persistent link: https://www.econbiz.de/10012199909

The influence of industrial policy and national systems of innovation on emerging economy suppliers’ learning capability

Khan, Zaheer; Lew, Yong Kyu; Akhtar, Pervaiz - In: Industry and innovation 23 (2016) 6, pp. 512-530

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An empirical study of solution search processes in complex problem-solving : the vehicle cross-beam case

Yakob, Ramsin - In: International journal of automotive technology and … 15 (2015) 4, pp. 329-357

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The effect of knowledge management, organizational culture and organizational learning on innovation in automotive industry

Abdi, Kambiz; Abbas Mardani; Aslan Amat Senin; … - In: Journal of business economics and management 19 (2018) 1, pp. 1-19

management and organizational learning on innovation. The study combined knowledge-based view theory (KBV), competitive value … framework to develop a new original theoretical framework for investigation of factors that affect innovation. Data was gathered … manufacturer. Study discovered that organizational culture and knowledge management influenced organizational innovation. Besides …

Persistent link: https://www.econbiz.de/10012174699

Enhancing new product development performance from adaptive ability and relationship learning : the mediation role of resource integration

Chang, Chang-Hsun - In: Total quality management & business excellence : an … 28 (2017) 1/2, pp. 62-75

Persistent link: https://www.econbiz.de/10011730220

Innovation benefited by relationship learning

Wu, Li wei; Lin, Chen-yu - In: International journal of business and economics 17 (2018) 1, pp. 55-72

Persistent link: https://www.econbiz.de/10011997070

Learning from failure : the implications of product recalls for firm innovation

Ni, John; Borisov, Alexander; Modi, Sachin; Huang, Xiaowen - In: The journal of supply chain management 59 (2023) 3, pp. 42-64

Persistent link: https://www.econbiz.de/10014326317

Kundenerfahrung als Forschungsgegenstand im Marketing : Konzeptionalisierung, Operationalisierung und empirische Befunde

Bruhn, Manfred; Mayer-Vorfelder, Matthias - 2011

Der Beitrag diskutiert Kundenerfahrung als Bezugsrahmen, der die beiden Konstrukte Kundenerlebnis und Kundenvertrautheit umfasst. Kundenerfahrung wird konzeptionalisiert als Kundenerlebnis im Sinne eines Maßstabs für die Qualität der Kundenerfahrung (positiv/negativ). Die Einflussstärke der...

Persistent link: https://www.econbiz.de/10009008063

Determinants of reputation of leading Spanish financial institutions among their customers in a context of economic crisis

Ruiz, Belén; Esteban, Águeda; Gutiérrez, Santiago - In: Business research quarterly : BRQ 17 (2014) 4, pp. 259-278

Persistent link: https://www.econbiz.de/10010532664