This study examines what motivates the employees involved in the tourism industry in Sarawak, Malaysia, their level of job satisfaction and the influence of job satisfaction on affective commitment. Meanwhile, this study also examines whether age moderates the relationship. The tourism industry...

To a large extent, economic factors explain the global growth of the tourism industry, the concentration of tourism in high-income countries, and the high degree of cross-border tourism between higher income countries themselves. This is discussed. In doing so, shortcomings of tourism statistics...

. Intermediaries often arise in order to facilitate trade in markets characterized by asymmetric information. In this paper we study the intermediary role of tour operators in the market for package tourism. Policymakers have tried to address information asymmetries in this market by providing...

Purpose – The purpose of this study is to identify the profiles of current senior travelers using accurate segmentation criteria based on ageing and behavioral tourism variables, shown to be useful in gerontology, marketing and tourism marketing literature. Design/methodology/approach – A...

Purpose – The purpose of the paper is twofold. First, it investigates antecedents of online purchasing behaviour, taking into account the relationships between the constructs of service quality, perceived value and loyalty. Second, the study analyses up to what point men’s and women’s...

Purpose – The study aims to provide an inventory of the existing English and Chinese research on service quality in China’s hospitality and tourism industry. The study aims to identify the reasons for the lack of research on service quality in China’s hospitality and tourism industry and...

Purpose – The purpose of this paper is to investigate consumer motivations to boutique hotels in Xiamen, China with the push-pull theory. Design/methodology/approach – The survey for this study was conducted in boutique hotels in Xiamen, China. Findings – The results indicated identified...

This paper provides evidence for different factors hampering the innovative activity of micro, small and medium-sized tourist enterprises (MSMTEs). Innovation barriers are identified and explored within the framework of innovative chain of the regional tourism along its three main dimensions:...

В статье на основе анализа потребности туристского рынка в специалистах и подготовке кадров в системе образования предложена концептуальная модель...

Tourism employees contribute directly to GDP creation. Although, it has an important contribution to GDP production, tourism has a special role in creating the added value.