Pizzi, Gabriele; Scarpi, Daniele - In: Journal of Consumer Marketing 36 (2019) 6, pp. 827-834
Purpose: This paper aims to investigate whether and how the inclusion of the year of establishment (YOE) in the brand logotype affects consumers’ perceptions of brand heritage and attitudes toward the brand. Design/methodology/approach: Two studies are conducted, one on 12 service brands...