Purpose – A growing number of publications have questioned and raised awareness of improvement fashions, especially in the area of quality management (QM), but rational decision‐making process has been promoted. Thus, this paper aims to address the selection issue and presents a holistic...

Purpose – The purpose of this paper is to study the criteria of R & D commercialization capability by using the successful cases from government research institutes. Design/methodology/approach – The data were collected from 272 entrepreneurs and researchers with a structured questionnaire....

Purpose – The purpose of this paper is to explore the adoption of a mobile insurance claim system (M-insurance) and develops a framework for the adoption of M-insurance by consumers. Design/methodology/approach – This study assesses mobile technology for claim management through the lens of...