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Quality management and perform...
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Subject
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Qualitätsmanagement
16,919
Quality management
15,234
Hotel industry
6,607
Hotellerie
6,518
Performance management
4,939
Performance-Management
3,861
Service quality
3,353
Dienstleistungsqualität
3,343
Performance measurement
2,189
Theorie
2,182
Theory
2,171
Performance-Messung
2,116
Deutschland
1,876
Unternehmenserfolg
1,773
Firm performance
1,765
Germany
1,695
Product quality
1,673
Produktqualität
1,671
Customer satisfaction
1,536
Kundenzufriedenheit
1,502
Consumer behaviour
1,363
Konsumentenverhalten
1,360
USA
1,291
Prozessmanagement
1,289
Supply chain
1,237
United States
1,228
Lieferkette
1,227
Business process management
1,184
Relationship marketing
1,163
Beziehungsmarketing
1,162
Standardisierung
1,131
Standardization
1,129
Human Resource Management
983
Personalmanagement
972
Krankenhaus
948
Manufacturing industries
924
Innovation
906
Industrie
905
Strategisches Management
892
Hospital
870
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Undetermined
9,801
Free
4,094
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Article
20,317
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9,332
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160
Other
9
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15,053
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15,053
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2,740
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2,740
Graue Literatur
1,249
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1,249
research-article
1,161
Hochschulschrift
1,065
Thesis
817
Working Paper
705
Arbeitspapier
660
Case study
613
Fallstudie
613
Collection of articles of several authors
603
Sammelwerk
603
Aufsatzsammlung
315
Konferenzschrift
309
Lehrbuch
275
Dissertation u.a. Prüfungsschriften
250
Bibliografie enthalten
239
Bibliography included
239
Conference paper
226
Konferenzbeitrag
226
Textbook
226
Ratgeber
173
case-report
172
Conference proceedings
161
Guidebook
160
Amtsdruckschrift
121
Government document
121
conceptual-paper
114
Article
109
review-article
95
Handbook
89
Handbuch
89
review
76
viewpoint
54
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47
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45
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English
23,380
German
5,183
Undetermined
1,036
French
114
Spanish
58
Polish
29
Italian
26
Russian
24
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9
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9
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8
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6
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5
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Author
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Antony, Jiju
147
Bruhn, Manfred
70
Han, Heesup
61
Devadasan, S. R.
60
Law, Chun Hung Roberts
58
Karatepe, Osman M.
55
Talib, Faisal
52
Dale, Barrie G.
46
Rahman, Zillur
45
Kamiske, Gerd F.
40
Shahin, Arash
38
Cudney, Elizabeth A.
37
Sampaio, Paulo
37
Zink, Klaus J.
34
Jochem, Roland
33
Garza-Reyes, Jose Arturo
32
Tarí, Juan José
31
Wiele, Ton van der
31
Yang, Yang
31
Ukko, Juhani
30
Töpfer, Armin
29
Waal, André de
29
Law, Rob
28
Murugesh, R.
28
Okumus, Fevzi
28
Gremyr, Ida
27
Kim, Woo Gon
27
Lee, Seoki
26
Schwartz, Zvi
26
Zairi, Mohamed
26
Ahuja, Inderpreet Singh
25
Assaf, A. Georges
25
Casadesús, Martí
25
Dahlgaard, Jens Jörn
25
Chiarini, Andrea
24
Claver Cortés, Enrique
23
Evans, James R.
23
Freyberg, Burkhard von
23
Jang, Soocheong
23
Winzer, Petra
23
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Institution
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Springer Fachmedien Wiesbaden
50
OECD
45
Hochschulrektorenkonferenz
42
National Bureau of Economic Research
34
World Bank
32
World Bank Group
28
IGI Global
23
Deutsches Institut für Normung
22
Deutsche Gesellschaft für Qualität
21
Verband der Automobilindustrie
21
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
20
De Gruyter Oldenbourg
19
Books on Demand GmbH <Norderstedt>
15
Verlag Dr. Kovač
13
Springer-Verlag GmbH
12
Shaker Verlag
11
Thüringen / Landesregierung
11
OECD / Environment Directorate
9
Taylor and Francis.
9
Hochschule <Wismar> / Fachbereich Wirtschaft
8
Carl Hanser Verlag
7
Fördergesellschaft Marketing an der Universität Augsburg
7
Gesellschaft für Qualitätswissenschaft
7
American Society for Quality
6
European Association of Agricultural Economists
6
European Centre for the Development of Vocational Training
6
Forschungsgemeinschaft Qualitätssicherung
6
Fraunhofer IRB-Verlag
6
Gesellschaft für Management und Technologie <München>
6
International Labour Organization (ILO), United Nations
6
International Monetary Fund
6
RWTH Aachen
6
Bundesinstitut für Berufsbildung
5
Erich-Schmidt-Verlag
5
Institut der Wirtschaftsprüfer in Deutschland
5
Leuphana Universität Lüneburg
5
Matthaes Verlag GmbH
5
Nomos Verlagsgesellschaft
5
Organisation for Economic Co-operation and Development
5
Peter Lang GmbH
5
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Published in...
All
International journal of hospitality management
971
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
539
International journal of productivity and quality management : IJPQM
506
The TQM journal : the international review of organizational improvement
433
International journal of quality & reliability management
414
International journal of production research
383
International journal of contemporary hospitality management
348
Tourism management : research, policies, practice
293
Total quality management & business excellence
259
International journal of production economics
220
International Journal of Quality & Reliability Management
216
Journal of hospitality marketing & management
202
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
181
Tourism economics : the business and finance of tourism and recreation
170
SpringerLink / Bücher
162
The international journal of productivity and performance management : IJPPM
144
International Journal of Productivity and Performance Management
124
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
118
Journal of travel and tourism marketing
110
European journal of operational research : EJOR
104
Public performance & management review
100
Tourism management perspectives : TMP
100
International journal of services and operations management
99
The service industries journal
99
The TQM Magazine
93
Journal of business research : JBR
90
Benchmarking : an international journal ; BIJ
89
International journal of quality and service sciences
88
The TQM Journal
87
International Journal of Operations & Production Management
82
Journal of hospitality and tourism insights
78
International journal of business excellence
77
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
77
Business process management journal
74
Journal of revenue and pricing management
72
Amfiteatru economic : an economic and business research periodical
65
Health care management review : HCM review
65
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
65
Human Resource Management International Digest
64
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Source
All
ECONIS (ZBW)
25,207
USB Cologne (EcoSocSci)
1,839
Other ZBW resources
1,750
RePEc
645
EconStor
190
USB Cologne (business full texts)
87
BASE
54
OLC EcoSci
41
ArchiDok
5
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Showing
21
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21
Direct and indirect contribution of HRM practice to hotel company performance
Ružić, Marinela Dropulić
- In:
International journal of hospitality management
49
(
2015
),
pp. 56-65
Persistent link: https://www.econbiz.de/10011379939
Saved in:
22
An empirical investigation of sub dimensions of high performance work systems that predict organizational innovation
Oladapo, Victor
;
Onyeaso, Godwin
- In:
International journal of management and marketing …
6
(
2013
)
1
,
pp. 67-79
Persistent link: https://www.econbiz.de/10009745347
Saved in:
23
High-performance work practices and hotel employee performance : the mediation of work engagement
Karatepe, Osaman M.
- In:
International journal of hospitality management
32
(
2013
),
pp. 132-140
Persistent link: https://www.econbiz.de/10009717658
Saved in:
24
Research note: Performance improvement in a small hotel chain
Chen, Tien-hui
;
Wu, Sheu-der
;
Wang, Yueh-yun
;
Shih, Jui-feng
- In:
Tourism economics : the business and finance of tourism …
19
(
2013
)
1
,
pp. 217-224
Persistent link: https://www.econbiz.de/10009721765
Saved in:
25
Using importance-performance analysis to appreciate satisfaction in hotels
Wilkins, Hugh
- In:
Journal of hospitality marketing & management
19
(
2010
)
8
,
pp. 866-888
Persistent link: https://www.econbiz.de/10008748442
Saved in:
26
Relative efficacy of organizational support and personality traits in predicting service recovery and job performances : a study of frontline employees in Turkey
Yavas, Ugur
;
Karatepe, Osman M.
;
Babakus, Emin
- In:
Tourism review : the official journal of the AIEST
65
(
2010
)
3
,
pp. 70-83
Persistent link: https://www.econbiz.de/10009237104
Saved in:
27
Measuring hotel performance using the balanced scorecard : a theoretical construct development and its empirical validation
Elbanna, Said
;
Eid, Riyad
;
Kamel, Hany
- In:
International journal of hospitality management
51
(
2015
),
pp. 105-114
Persistent link: https://www.econbiz.de/10011413952
Saved in:
28
The mediating role of hotel employees' job satisfaction and performance in the relationship between authentic leadership and organizational performance
Kaštelan Mrak, Marija
;
Grudić Kvasić, Sanda
- In:
Management : journal of contemporary management issues
26
(
2021
)
1
,
pp. 97-110
Persistent link: https://www.econbiz.de/10012659613
Saved in:
29
The effectiveness of value- and calculation-based management controls in hotels
Monteiro, Januário
;
Malagueño, Ricardo
;
Lunkes, …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185208
Saved in:
30
Turnover and performance in full- and select-service hotels
Dolasinski, Mary Jo
;
Roberts, Chris
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
8
,
pp. 1335-1338
Persistent link: https://www.econbiz.de/10012308074
Saved in:
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