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Drivers of relationship quality in logistics outsourcing in China

Chu, Zhaofang; Wang, Qiang - In: The journal of supply chain management : a global … 48 (2012) 3, pp. 78-96

Persistent link: https://www.econbiz.de/10009617942

Managing dependence in logistics outsourcing relationships : evidence from China

Lai, Fujun; Chu, Zhaofang; Wang, Qiang; Fan, Chunxing - In: International journal of production research 51 (2013) 10, pp. 3037-3054

Persistent link: https://www.econbiz.de/10009736218

Managing interdependence : using Guanxi to cope with supply chain dependency

Chu, Zhaofang; Wang, Qiang; Lai, Fujun; Collins, Brian J. - In: Journal of business research : JBR 103 (2019), pp. 620-631

Persistent link: https://www.econbiz.de/10012104868

Customer orientation, relationship quality, and performance

Chu, Zhaofang; Wang, Qiang; Lado, Augustine A. - In: The International Journal of Logistics Management 27 (2016) 3, pp. 738-754

Purpose Drawing on the customer value-based theory and the resource dependency theory, the purpose of this paper is to investigate how Chinese third-party logistics (3PL) providers leverage their customer orientation to improve operational performance directly in a stable environment or through...

Persistent link: https://www.econbiz.de/10014781306

Examining guanxi as an environmental-dependency-coping strategy in China : a 3PL provider's perspective

Chu, Zhaofang; Hou, Yating; Wang, Yanling - In: International journal of logistics : research and … 24 (2021) 5, pp. 511-529

Persistent link: https://www.econbiz.de/10012624686

Leveraging interfirm relationships in China : Western relational governance or Guanxi? : domestic versus foreign firms

Chu, Zhaofang; Lai, Fujun; Wang, Linlin - In: Journal of international marketing 28 (2020) 4, pp. 58-74

Persistent link: https://www.econbiz.de/10012391088

Does leader turnover intention hinder team innovation performance? : the roles of leader self-sacrificial behavior and empathic concern

Jiang, Wan; Wang, Linlin; Chu, Zhaofang; Zheng, Chundong - In: Journal of business research : JBR 104 (2019), pp. 261-270

Persistent link: https://www.econbiz.de/10012105026

Continuous usage intention of Internet banking : a commitment-trust model

Yuan, Yang; Lai, Fujun; Chu, Zhaofang - In: Information systems and e-business management : ISeB 17 (2019) 1, pp. 1-25

Persistent link: https://www.econbiz.de/10012010276

Institutional theory and environmental pressures : the moderating effect of market uncertainty on innovation and firm performance

Chu, Zhaofang; Xu, Jinghong; Lai, Fujun; Collins, Brian J. - In: IEEE transactions on engineering management : EM 65 (2018) 3, pp. 392-403

Persistent link: https://www.econbiz.de/10011915198

Logistics service innovation by third party logistics providers in China : aligning guanxi and organizational structure

Chu, Zhaofang; Feng, Bo; Lai, Fujun - In: Transportation research / E : an international journal 118 (2018), pp. 291-307

Persistent link: https://www.econbiz.de/10011927553

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