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What’s wrong with IVR system service? A spatial theorisation of customer confusion and frustration
Ellway, Benjamin P.W. - In: Journal of Service Theory and Practice 26 (2016) 4, pp. 386-405
response (IVR) system service by expanding a spatially informed conceptualisation of virtual navigation which recognises the … basis from reinterpreting them from a spatial perspective of navigation. Findings – Both figurative and conceptual spatial …
Persistent link: https://www.econbiz.de/10014907385
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Luxury goods in online retail : How high/low positioning influences consumer processing fluency and preference
Chan, Eugene Y.; Northey, Gavin - In: Journal of business research : JBR 132 (2021), pp. 136-145
Persistent link: https://www.econbiz.de/10012581574
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Zeitbezogene Navigation im Straßenverkehr
Cerbe, Thomas M. - Fachhochschule <Braunschweig; Wolfenbüttel> / … - 2003
Der vorliegende Vortrag beinhaltet Ergebnisse erster Untersuchungen zur zeitbezogenen Navigation. …
Persistent link: https://www.econbiz.de/10005847573
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Topological Gaussian ARTs with Short-Term and Long-Term Memory for Map Building and Fuzzy Motion Planning
Hong, Chin Wei; Kiong, Loo Chu; Naoyuki, Kubota - In: International Journal of Artificial Life Research (IJALR) 6 (2016) 2, pp. 63-87
ARTs method (TGARTs) with fuzzy motion planning to constitute a basis for mobile robot navigation in environment with …
Persistent link: https://www.econbiz.de/10012042910
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Conceptual Design Model of Instructional Interfaces: Courseware for Inclusive Education System (IID4C) Distance Learning
Tosho, Abdulrauf; Mutalib, Ariffin Abdul; Abdul-Salam, … - In: International Journal of Distance Education … 14 (2016) 4, pp. 68-82
, layout, and navigation to improve the courseware instructional interfaces as part of usability strategies was also …
Persistent link: https://www.econbiz.de/10012044013
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Indoor Localization and Navigation for a Mobile Robot Equipped with Rotating Ultrasonic Sensors Using a Smartphone as the Robot's Brain
Lim, Jongil; Lee, Seokju; Tewolde, Girma; Kwon, Jaerock - In: International Journal of Handheld Computing Research (IJHCR) 7 (2016) 1, pp. 1-11
Identifying the current location of a robot is a prerequisite for robot navigation. To localize a robot, one popular …
Persistent link: https://www.econbiz.de/10012045150
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An Enhanced Mobile Device-Based Navigation Model: Ubiquitous Computing
Olajubu, Emmanuel Ajayi; Efiong, John E.; Adesola, … - In: International Journal of Mobile Computing and … 9 (2018) 1, pp. 1-20
Positioning System (GPS) and Inertial Navigation System (INS) mobile-based device navigation system using the Particle Filter (PF …
Persistent link: https://www.econbiz.de/10012046483
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Investigating UI Displacements in an Adaptive Mobile Homescreen
Norrie, Lauren; Murray-Smith, Roderick - In: International Journal of Mobile Human Computer … 8 (2016) 3, pp. 1-17
The authors present a system that adapts application shortcuts (apps) on the homescreen of an Android smartphone, and investigate the effect of UI displacements that are caused by the choice of adaptive model and the order of apps in the homescreen layout. They define UI displacements to be the...
Persistent link: https://www.econbiz.de/10012046577
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The Influence of Menu Structure and Layout on Usability of Smartwatches
Mo, Fan; Zhou, Jia - In: International Journal of Mobile Human Computer … 10 (2018) 1, pp. 1-22
This study aims to investigate the effect of smartwatches' menu structure and layout on user performance and satisfaction. A total of 30 younger and older adults participated in this study. Usability testing was first conducted, and it identified the two most serious usability problems of...
Persistent link: https://www.econbiz.de/10012046603
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Influence and Information Flow in Online Social Networks
Asadi, Mehran; Agah, Afrand - In: International Journal of Virtual Communities and Social … 9 (2017) 4, pp. 1-17
This article introduces a new method to discover the role of influential people in online social networks and presents an algorithm that recognizes influential users to reach a target in the network, in order to provide a strategic advantage for organizations to direct the scope of their digital...
Persistent link: https://www.econbiz.de/10012048589