Purpose – Knowledge workers (KWs) in information technology (IT) sector have become one of the key drivers for strategic competitiveness as they contribute toward an organization’s performance. In this context, the role of knowledge workers, who work on deputation to client side, is even...

Purpose – The purpose of this paper is to present the findings of a study which is based on the results of a comprehensive compilation of literature and subsequent analysis of ERP implementation success factors in the context of Indian micro, small and medium‐scale enterprises (MSMEs). The...

Purpose: The purpose of this paper is to propose an integrative approach for improving failure modes and effects analysis (FMEA). Design/methodology/approach: An extensive literature review on FMEA has been performed. Then, an integrative approach has been proposed based on literature review....

Purpose: This study aims to present a systematic review of smart tourism articles using a meta-synthesis method. Effective systematic reviews are essential for assisting stakeholders in implementing smart destinations. A systematic comprehension of studies on smart tourism is needed regarding...

Purpose: This paper aims to develop a system dynamics (SD) model to identify causal relationships among the elements of failure modes and effects analysis (FMEA), i.e. failure modes, effects and causes. Design/methodology/approach: A causal loop diagram (CLD) has been developed based on the...

Software testing is a critical activity in software development lifecycle which is highly effective on the customer satisfaction. The main idea of this paper is that applying a sound test documentation is a very important and seminal factor for enhancing the efficiency and effectiveness of test...

This paper aims to simulate vital corrective actions affecting the system availability through a System Dynamics (SD) approach based on the results obtained by analyzing the causal relationships among Failure Modes and Effects Analysis (FMEA) elements. A Stock and Flow Diagram (SFD) has been...