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date (oldest first)
1
A study of logistics service quality dimensions impacting customer
satisfaction
in instant food delivery : the Indian perspective
Khan, Mohd Ziyauddin
- In:
International journal of logistics economics and …
10
(
2023
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10014318411
Saved in:
2
Service quality in manufacturing supply chains : a bi-directional perspective from Indian SMEs
Gandhi, Surjit Kumar
;
Sachdeva, Anish
;
Gupta, Ajay
- In:
International journal of logistics systems and …
35
(
2020
)
2
,
pp. 149-203
Persistent link: https://www.econbiz.de/10012177776
Saved in:
3
SEM
of service quality to predict overall patient
satisfaction
in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
4
Relationship assessment of perceived quality, perceived value,
hospital
image and patient
satisfaction
with respect to health services
Upamannyu, Nischay Kr.
;
Singh, Aditya Pratap
;
Gupta, Rajesh
- In:
International journal of trade and global markets
15
(
2022
)
2
,
pp. 201-216
Persistent link: https://www.econbiz.de/10013258365
Saved in:
5
The
satisfaction
of
healthcare
consumers : analysis and comparison of different methodologies
Vieira, Inês
;
Ferreira, Diogo R.
;
Pedro, Maria Isabel
- In:
International transactions in operational research : a …
30
(
2023
)
1
,
pp. 545-571
Persistent link: https://www.econbiz.de/10013417042
Saved in:
6
Integrated quality
healthcare
practice in hospitals : a structural equation modelling approach
Gopi, D.
;
Pandi, A. Pal
;
Rajesh, R.
- In:
International journal of enterprise network management …
11
(
2020
)
4
,
pp. 372-386
Persistent link: https://www.econbiz.de/10012503297
Saved in:
7
Logistic service quality and organisational performance : conceptualisation, measure development, measure test and model fit
Kamble, Sachin S.
;
Gawankar, Shradha
;
Raut, Rakesh
- In:
International journal of logistics systems and management
25
(
2016
)
4
,
pp. 532-557
Persistent link: https://www.econbiz.de/10011666245
Saved in:
8
To measure the business performance through cloud computing adoption in Indian scenario : structural equation modelling
Priyadshinee, Pragati
;
Jha, Manoj Kumar
;
Raut, Rakesh D.
; …
- In:
International journal of business information systems : …
28
(
2018
)
4
,
pp. 468-503
Persistent link: https://www.econbiz.de/10011924322
Saved in:
9
The impact of lean
healthcare
practice on
healthcare
performance : the mediating role of supply chain innovation in Malaysian
healthcare
industry
Nurul Fadly Habidin
;
Nurul Aifaa Shazali
;
Naimah Ali
; …
- In:
International journal of critical accounting : IJCA
8
(
2016
)
1
,
pp. 79-93
Persistent link: https://www.econbiz.de/10011576709
Saved in:
10
An empirical study of total quality management and its influences on nurses' attitude and service performance in
healthcare
organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
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