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Although initial use is an important indicator of information system (IS) success, it does not necessarily lead to the desired managerial outcome unless the use continues. However, compared with the great amount of work done on IS adoption, little systematic effort has gone into providing...
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Despite recurring concerns about common method variance (CMV) in survey research, the information systems (IS) community remains largely uncertain of the extent of such potential biases. To address this uncertainty, this paper attempts to systematically examine the impact of CMV on the...
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Rapidly increasing in number and availability, online consumer reviews have become a reliable source of information about products and services that consumers consult prior to making their purchase decisions. However, although each online review has the potential to influence consumers' purchase...
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