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Patient experience in the digital age : an investigation into the effect of generational cohorts
Alkire, Linda; O'Connor, Genevieve E.; Myrden, Susan; … - In: Journal of retailing and consumer services 57 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012305914
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Frontline encounters of the AI kind : an evolved service encounter framework
Robinson, Stacey; Orsingher, Chiara; Alkire, Linda; De … - In: Journal of business research : JBR 116 (2020), pp. 366-376
Persistent link: https://www.econbiz.de/10012257622
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Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney; Alkire, Linda; Rayburn, Steven W. - In: The service industries journal 38 (2018) 1/2, pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
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The global refugee crisis : how can transformative service researchers help?
Alkire, Linda; Fisk, Raymond P. - In: The service industries journal 39 (2019) 9/10, pp. 684-700
Persistent link: https://www.econbiz.de/10012204778
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Rethinking service systems and public policy : a transformative refugee service experience framework
Boenigk, Silke; Fisk, Raymond P.; Kabadayi, Sertan; … - In: Journal of public policy & marketing 40 (2021) 2, pp. 165-183
Persistent link: https://www.econbiz.de/10012534359
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Who is responsible for well-being? : exploring responsibilization in transformative service research
Tikkanen, Hannu; Alkire, Linda; Kabadayi, Sertan; Vu, … - In: AMS review : official publication of the Academy of … 13 (2023) 3/4, pp. 262-276
Persistent link: https://www.econbiz.de/10014512670
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Transformative service initiatives : enabling access and overcoming barriers for people experiencing vulnerability
Boenigk, Silke; Kreimer, Aaron A.; Becker, Annika; … - In: Journal of service research 24 (2021) 4, pp. 542-562
Persistent link: https://www.econbiz.de/10012662585
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Cultural drivers of health engagement
Alkire, Linda; Myrden, Susan; Köcher, Sören; … - In: Journal of international marketing 31 (2023) 1, pp. 90-105
Persistent link: https://www.econbiz.de/10014233457
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Informal service economy : a research study of attitudes, motivations and practices among informal entrepreneurs
Del Giudice, Oscar Naranjo; Giraldo, Mario; Alkire, Linda; … - In: The journal of services marketing 37 (2023) 8, pp. 1004-1017
Persistent link: https://www.econbiz.de/10014333590
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Enabling a service thinking mindset : practices for the global service ecosystem
Alkire, Linda; Russell-Bennett, Rebekah; Previte, Josephine - In: Journal of service management 34 (2023) 3, pp. 580-602
Persistent link: https://www.econbiz.de/10014338189